This is one of the best ryokan I have stayed, its a typical traditional japanese style accommodation. The staffs are very friendly and most of them speak good english. The ryokan is easy to find and checking in was smooth. They are sort of expecting us and showed us our rooms instantly. The rooms are spacious and the sheets and futons are clean and comfortable. Our rooms overlooked a mountain which I think is Mr. Aso. The onsen is spacious and good. They have an outdoor onsen too overlooking the mountain. Their buffet dinner was sumptuous, we were spoiled with so many choices and varieties. The foods are endless. They even allowed us to take the fruits, snacks and coffee to enjoy in our rooms. The buffet breakfast was also very delicious and tasty. If only we have more time, we could walk outside enjoy the greens and excellent views of Mr. Aso. It is only 40 minutes to Takachiko Gorge and 30 mins to Mr. Aso by car. Would definitely recommend this gem.

Cant think of anything, we had a satisfying stay here

The room was comfy and cosy with an amazing view of Mt Aso. The hotel is right next to the visitor centre so we were able to go there first thing and check if it was safe to go up the mountain. The hotel buffet had a good variety of food and allergen labels. The staff were friendly and very helpful. Absolutely loved the late night snack of yaki-imo offered at the reception desk.

The hotel is on the older side so there are some cosmetic scuffs and marks around, but it adds to its overall charm.

A nice place off the beaten track. Taking the small line minamiaso train line is interesting ... one of the bridges has been rebuilt several times. If you message them in advance, you can get a shuttle pickup from Takamori station. The onsen is good--the people either ignored me or were friendly (both are fine). Dinner and breakfast buffets are extensive, and a nice mix of eastern and western foods. That said, the menu is the same each day. There are some nice shrines that are within walking distance, as well as restaurants if you want lunch. Outer camping area is nice for nature walks: we saw a Japanese wolverine and a wild pig one evening. Having a car would make things really great though.

Room was a little dated and ... not dirty, but there are stains on some of the walls and curtains. FYI: a couple staff members struggle with English, but there are 3 or 4 who are excellent and can help.

Loved the views and the traditional Japanese tatami styled rooms. It felt like grandma’s place back in the 90s. Room was very spacious and tatami beds were comfortable. Location was really convenient with ample of parking and 5mins drive to grocery store. View of mount Aso was absolutely amazing though. Second floor had laundry.

Hotel was a bit outdated compared to the photos in terms of amenities and the rooftop was closed during our visit in late September. Hotel was very family accommodating had play pen for kids and toys in the lobby.

Liked this hotel very much. Although the rooms and facilities are a bit old, the services aren’t. We liked the fact that the half board is buffet style. The buffet spread is very good. We enjoyed the strawberries feast, of various varieties from kumamoto. There’s also drinks areas at the lobby that we can get at any time. And a small stall for baked sweet potatoes after dinner.. so cool! Staff are very friendly and helpful. Onsen is good as well.

Nothing.

Kids loved this place! They had all sorts of extra touches for them including a small playground, kids pillows, bathroom accessories etc. Food was exceptional (we got half a melon each for dessert!) and varied. View of Mt Aso was stunning, especially from baths. Staff were very helpful.

Rooms are a bit dated but all the facilities and good food make up for it.

There is a big parking lot. As a resort hotel, it gives us pleasure and leisure with good foods and ample spaces. You can have a good view of the famous ridges of the Mount Aso from afar just outside the hotel. Also it is not far from the town and you should squeeze some time to drive to the town and visit the eki (train station) to appreciate its design and experience the tranquilty of a small town when the sun is about to set.

Stunning location. So many excellent food choices. Pleasant staff. I may have been the only non-Japanese patron the night I stayed. Not a bad thing - indeed probably a good thing - just something some readers might wish to know.

Yes, a bit dated and lacking in old world or new world charm, but very good for the price one pays.

The property included a beautiful view! The rooms were a bit on the older side, but very clean. Amenities were available in the lobby. The food was delicious. The staff were friendly. We also enjoyed the drink counter and sweet potato evenings. As a family with little kids, the play area in the lobby was great!

Resort hotel in the mountains, we booked including breakfast and dinner buffet - these were great with good choice, also for our (western) kids. Large basic rooms. Nice onsen (inside and outside) and beautiful surroundings. Kids play area.

Old Japanese style hotel, requires an update but is ok for one night.