Rooms were clean and comfortable. It had a Keurig, which was a surprise because we always bring ours. The indoor pool was nice and parking is close to the lobby entrance. We would definitely be booking here when we come back to Vancouver despite the misunderstanding of the extra charge hold on my card.

I didn't like that they had to put a charge hold on my card for the total room price, including the deposit on top of the actual charge. They told me they needed to make sure I had enough to cover the room. So it showed up on my account as a double charge, which cut into our spending limit. In the end, they released the hold, and it cleared in 3 days. I wish they would've mentioned this when I was paying during check-in, being that they had already cleared the first charge.

The location of the breakfast was convenient and had dairy free options. I like that they offered turkey sausage. A nice variety of food choices. The room was very crisp and clean. We liked that the room had a blackout shade. The bathroom and shower had pump bottles of body soap, shampoo, and conditioner. Plenty of storage for clothes and a place to lounge. Included is an iron and board, hair dryer. The staff was very friendly and helpful.

Our room was a little too warm, without the air conditioner running in the Fall.

Very quiet. Nice AC unit with a thermostat on the wall by the bed. Walk in shower. Clean.

The breakfast very poor. What little was offered was not good. They were out of milk so we couldn’t even have cereal. Toilet ran off and on.

Only downside was we booked a king room and someone made a mistake and put us in a room with 2 queens. Breakfast was good and room was clean and beds were very comfortable.

Staff and cleanliness. Staff was very helpful and responsive. Breaksfast was full breaksfast and many choices. Beds were super comfortable. Showers had soap shampoo and conditioner

Faucet in one bedroom was lose at the sink and hard to operate, and shower door would not slide. Staff tried to fix but were unable to get it fixed fully. Tv in one bedroom was difficult to work --staff said cable signal was weak -could not really fix. Safe in one bedroom was not operational.

The staff was excellent. Very welcoming and friendly which was a comfort as I was traveling for my mother’s memorial service. The food was delicious and my room was very comfortable. The black out curtains were great.

I don’t have any complaints to be honest. It was a great stay. I definitely want to return under lighter circumstances.

Convenience to where I needed to be. Swimming pool. Amenities available. Cleanliness.

Nothing in particular.

room has excellent handicap bathroom facilities. staff helpful and friendly. very good breakfast.

when we arrived at our room at5:00 pm it was not made up. We left our luggage and went to dinner. when we returned it was nicely done.

Good breakfast, good parking facilities, easy access, helpfull staff. Laundry facilites were good with easy to understand machines. Stable wifi! A very clean and nice hotel.

We stayed for 7 nights and our room was not cleaned on one occasion. On other occasions the beds were "only just" made. Room for improvements!

It is our comfortable home away from home. The ADA designed bathroom makes everything easy for me.

Nothing