There is 1 staff name EVI I was fuming mad really My anger was at the optimal Level due to mix up of the Other booking with other company She was cool in explaining to me Of the whole eposide and why it had happen Being in THE SAME WORK FORCE She did her job super good we conclude the episode by Saying sorry to each and say till We meet again It was so sweet Tq

None so far We did not take photo

Staff were super friendly. Amazingly helpful and kind. Loads of food options available around the area. If not, the hotel provides complimentary taxi service which is so helpful in getting around! There's a department store in the same carpark as the hotel where you can buy snacks, water, beer if you want. A/C in the room was a dream after the weather outside.

Facilities are a bit dated but ok. Fridge in room didn't work. Wifi was a bit slow but usable. The TV had ok channels but as it was a satellite TV, signal was low and had unsynced audio and video. Still great for an easy watch after a long day outside. Pool was small and filled with families (all still having a great time) so it was not for us.

Choices for breakfast were ample and where required, hot. Service was prompt when ordering from the "eggs cook". The young lady with glasses attending to guest requests was polite, efficient and a pleasure to interact with in the breakfast area. An excellent choice of employee at the hotel

Toaster in the breakfast room was typically slow to toast the bread. This is not uncommon in hotels I have visited.

1) Breakfast varieties too little. 2)The lift was so slow. 3) There’s mosquitoes in the room. My youngest daughter got bitten.

The Breakfast area they should have the house fly electric detector . While having food so many house fly.

Nil

Breakfast very nice. Service very good. Room very nice.

Wifi need chance everytime when move other place at hotel. Water at room not very good.

I really like overall the hotel especially the room really comfortable.

Nothing

Room cleanliness

Location from ferry terminal

Location,staff

No Netflix Renovation going on some noise

Hotel is good looking at the city.

Bugs in rooms and outside view from room