Location, facilities, food, staffs

There was a big group of reunions having a meeting at the hotel restaurant and they made a really loud noise like they were in a fresh market. So noisy, and the restaurant couldn't do anything about it......there should be a regulations and rules mentioned how much noise can customers make inside a restaurant because we got disturbed by the noise that the group made. As a guests , i expect that the restaurant have a better way in dealing with this situation.

The Park Nine is a green setting, where birds of all kinds, squirrels and especially trees, trees and more trees coexist. It's ideal for recovering during jet lag or just before leaving for a long trip. It is located near Suvarnabhumi airport, about 20 to 30 minutes, depending on traffic. The swimming pool is superb and in the perspective, under a building, a large jacuzzi. Few deckchairs, but sufficient for European customers. A reproduction of a small river with its banks and its small bridge. The rooms are spacious, we were in the E402, on the top floor, then the D404, we are immersed in the treetops which also serve as curtains, it is superb. Impeccable cleanliness throughout the complex. The staff is very nice and helpful, even if sometimes the English is broken, but as a rule all your requests are answered as quickly as possible. In the Park Nine area, you will find a whole bunch of Shopping Centers where you will find everything you need, Paradise Park and its excellent Food Center on the ground floor, Paradise Place and the Train Market, which is the night market nearby, ask at the reception for the golf cart to go to one of these places, for the return, call the reception who will send you the cart, if you like to walk, everything is between 10 mn and 20mn or in Grab (Asian Uber), for those who are used to using the application, everything is relatively close. You can visit the large Suan Luang Rama IX Park.

The other side of the coin, it's still far from the city center, need to take a Grab, the bus is a real expedition (or in a short time, the new BTS station Suan Luang Rama IX, between Paradise Place and Seacon Park).

Great staff, service, cleanliness, safety, price, balcony, WiFi, overall value

I had only two issues that may not be issues for other people: 1) The water in the shower was either too hot or too cold. Never the right temperature. It may be just an issue in my room (408). 2) The location was too isolated from civilized life. The obvious benefit was that it was very quiet, and I slept like a baby every night. The disadvantage was that I had to take Grab or walk whenever I needed anything, like shopping, food, etc. The good thing was that a big shopping mall was just a 5-minute walk away. I would definitely stay there again, especially if they fix the shower in Room 408.

The breakfast was good, with ingredients/prepared dishes nicely and appetizingly presented at the breakfast buffet. Omelettes, etc. can be ordered. Staff takes orders for cappuccino and other coffee varieties to prevent a line-up at the coffee machine. We enjoyed our breakfasts and dinners in the restaurant, where everything was clean and well-maintained, and attractively decorated. We were delighted at the hotel's setting, with the arboretum and the koi pond. The proximity to the Paradise Park Shopping Center was a bonus. All Staff were consistently attentive, kind and helpful and went out of their way to make our stay pleasant and memorable.

During our six-night stay in one of the Superior Studios, there were some ongoing minor issues in the bathroom (water leaking around base of taps). Replacement parts for tap units were being ordered. Sink grout was replaced. It would be great if there were some low-fat, lower-calorie, high-fibre options on the menu and at breakfast. There were some visible signs of wear and tear in our room (edges of cabinetry, drawers). However, minor defects did not affect our overall enjoyment of the room and the premises overall.

A little pearl in the outskirt of Bangkok. Nice quiet area where we felt safe at all time. Spacious apartment with a balcony overlooking the beautiful garden with a variety of trees and palm trees, a pond with fish in it, bridges, waterfall and a lovely swimming pool with access to sunbeds. There's a gym with a steam sauna and an original sauna. There's a washing machine in the basement that can be used for 30 bath/machine. There's a couple of big shopping malls within 10 minutes walk which also include a genuine Thai food court with many options for dining. The staff is very friendly and helpful, and there was a constant cleaning of the garden/pool area. The outdoor restaurant is to be open very soon, it was in preparation on our departure. We would be happy to stay again.

The hotel has one of the most beautiful outdoor areas I have ever seen in a hotel. Also the restaurant and the lobby is very new and modern.

I booked a deluxe room. In the description it said that there are two beds - one proper bed and a sleeping couch. This was why I booked this room. When we arrived only one bed was ready and they told me I have to pay for an additional bed which they brought in. After a long discussion they gave me the extra bed for free. Also it says in the description that the room has 100qm which is just not true - it is more like 75qm. Still a nice room.

The breakfast was excellent, cooked to order and with a small buffet of fruit, toast, yoghurt etc. The staff was very friendly and helpful. The pool was very beautiful and quiet. The room itself was good, as described.

The only downside I would say is definitely a lot of noise from the hallway and it sounded like an elephant was walking around upstairs. There was also a lot of light coming in from the hallway through the glass next to the door. Wifi was not good.

We booked a 1bedroom appartment and it was beyond all expectations! What a beautiful residence! The room was spacious, super clean, bed was comfy. Bathroom huge and a separate walk-in closet! Kitchen with all you need! It even had a terras facing the garden. The pool is very nice in the middle of the beautiful tropical garden. Staff is super friendly and helpful and speak english very well. There is a gym as well with sauna! All located in a quite part of the city, so if you want tranquility you'll find it here! Breakfast is excellent, even is the restaurant for lunch or dinner! I will totally book it again when in Bangkok!

Super breakfast and we had two dinners at the restaurant which were both excellent. The room was spacious and apartment style with a balcony. As the temp was 38degrees we could not enjoy the balcony but the beautiful pool in the complex was welcome. Also very close to the Seacom Shopping Centre which was an eye-opener. We only spent one very pleasant night here but this hotel must be ideal for anybody requiring an extended stay for business purposes etc. For a fee the hotel kindly allowed us to extend our booking out time to 6pm to enable us to delay our trip the airport to catch a late-night flight back home to Cape Town.

There are 2 Park Nine Hotels in Bangkok and we gave the taxi driver the address of the wrong one as we looked it up quickly on booking.com. at the airport. We ended up having to call a 2nd taxi to get us to the right one and he really battled to find the address, although i think that was his mistake. Our fault about the address but it is confusing and I notice from previous reviews that we are not the only ones to have made this mistake. For a foreigner the names of the areas of each of the Hotels is very similar and maybe Booking.com can make a small change to the listings which which prevent the confusion.

Biggest apartment I've ever stayed in - it was huge. Fantastic for our family of five. A great retreat from the city. Train station and supermarket very close. Would definitely stay here again if in Bangkok

It's a serviced apartment - so people are living there full time. There was a bit of confusion with the staff at times (thought we'd paid for breakfast on booking.com - tried to charge for a glass that was already broken - restaurant food was expensive and pretty average - driver that was booked for us back to the airport was clearly on speed) - but you can self cater with a great supermarket 10 mins walking. Everyone was friendly - bit of a language barrier at times - but with all that being said, would stay here again in a flash.