It is difficult to be fair about the facilities. The pool area with swim up and Jacuzzi right next to the bar were absolutely amazing.

The apartment was extremely badly equipped (402) with a rusty dishwasher and cheap cutlery etc. sofa was not exactly comfortable and no ambience. It seemed like the owner like cashing $250 a night, but does not bother.

there were a few issues with the room l originally booked and brought to attention of front desk, after returning from shopping, l was informed of the issues being addressed and upgraded immediately as a resolve Also nice to have no children complex, made it enjoyable and relaxing. Friendly staff

with change of ownership prior to my booking was not informed that the bar was open now (original said closed). They could do a better job of informing guests of what is available there! just a petty observation

Beautiful apartments and pool. Staff are excellent, friendly and very helpful. The apartments are very big and comfortable. Amenities in the apartments are great. I stayed in a poolside apartment and also a penthouse apartment, and both were great. The pool is a good temperature, ideal to cool down in. The hot tubs are warm and wonderful in the evening. I would definitely stay again.

The place is great. There is a lot of construction going on around the place now though. So it is no longer surrounded by jungle. But there is privacy in the apartments. The apartments are ageing a bit now - a bit creaky in some places, not been renovated for 10-15 year I would guess. But they still feel quite luxurious, and very comfortable.

We loved the pool, people there were very friendly, room was spacious and comfortable, full kitchen which was awesome.

The location is a bit of a walk on busy roads from most of the action in Tulum Pueblo but there are still nice places to eat and grab a drink in the area. Also the bar and restaurant weren't open and nobody was sure if or when they would reopen. Definitely would have rated this place higher if they had been open, even just for coffee in the morning and a few beers at the swim up bar

Great vibe and time spent with friends at the pool and pool bar.

We love to use the hottub in the morning while it is cooler, but it was emptied every morning. I appreciate the concern for cleanliness, but would recommend somehow changing the cleaning time.

This property exceeded our expectations. Very welcoming staff and the rooms were exceptionally large and well kitted out with good kitchen The pool and spa are outstanding. The main pool is huge but each apartment has its own private area if you want privacy in the water. This place is better than Cancun apartments and is an oasis in Tulum. Highly recommend

The rooms are a little bright at night and could use block out blinds in the bedroom and bathroom.

We loved that the resort felt somewhat secluded and exotic. The staff were all amazing and friendly, the cocktails were delicious, the food was high quality and inexpensive. Overall, we’d definitely return here and felt welcomed by everyone connected to the resort!

The shower in our room, while beautiful, was a bit difficult to work (ended up using the hand attachment the whole time since we could rarely get it to route to the rain showerhead), and the power went out for an hour or so while we were there…but both of those were minor concerns, and overall we were very content with our stay!

We liked it so much when we arrived that we immediately booked a second night! Our room was on the second floor with our own hot tub, which we preferred over the direct pool access. Absolutely massive rooms, too! Staff were very nice and helpful.

The restaurant and bar were closed, which we were informed about only after we had made the booking. It's not a huge deal, but it did make it so we had to go elsewhere for food, and there aren't many options nearby.

We loved the pool area and the green around it. The resort is calm and peaceful, perfect for relaxing. The room is really spacious and comfortable and the jacuzzi makes it even more beautiful. It’s also really close to the city centre which it makes it easier to go out at night, without using the car.

The pool bar is a bit outdate. The restaurant for some reason was not operating. It would have been nice enjoying breakfast by the pool

Very comfortable environment and wonderful guests to socialize with. Thrilled there was a functional working shared hot tub. The pool was great too. Great location. Plenty of restaurants at walking distance.

The pool bar is to pretentious would be nice to see simple drinks and variety of canned beers at a reasonable cost. This would encourage me purchase more from the bar rather than stocking up my room. The food was great but could use more simple and lower cost items.