Amazingly comfy beds including pillows and everything felt fresh and clean to perfection. TV was great where we could connect YouTube so we could watch some entertainment in English! Staff were very friendly and free hot drinks. Shower was lovely, warm and clean. Plenty of sockets and storage for clothes. We loved the city view where we could see the sun rise. Rooms were quiet so all round a 10/10!

The breakfast was a bit inconsistent but it was great anyway! Sometimes we had bacon or pancakes but on the 2nd and 3rd day they weren't there, but we were spoiled for choice anyway with breads, meats and fruit and mini pastries.

Very helpful and kind staff. Also were on top of replying to any queries I had through the booking app/messages. Amazing shower, hot water, good pressure and with a rain/top shower.

Quite compact room and bathroom. But it’s just about right for all you really need.

Overall, the room was lovely and clean. Had an extra pillow. Staff was approachable and friendly. Nice variety of snacks and drinks available to purchase in reception. Very central location too - restaurants and bars everywhere.

Thin walls - You can literally hear everything in the hotel such as doors being closed or when other guests are using the facilities like the shower or toilet. It’s quite loud especially late at night when people are coming back from nights out. The lack of a hair dryer and kettle in the room. I like to have a nice cup of tea in the morning in the quiet of my room which I couldn’t do. The sockets were also placed on the opposite side of the room away from the bed - it’s more of a personal thing to want to charge my electronics next to the bed.

Very nice breakfast

We were in the rooms which haven't been renovated yet, so they felt a bit outdated and rough around the edges. But they are about halfway through the renovation so it will be better within a few months.

When arriving Staff handed us a small bag with treats for our dog, there were even a dogbed and bowls in our room, felt very welcomed with our dog! Good location, short walk to restaurants and parks Parking garage is almost next door

The bed was not so comfy for our taste Shower curtain looked quite used

This is a very nice hotel. It's located in an central zone, not far from the central station. It is comfortable. The room was nice and It is quiet. The staff was kind and willing to help always.

* Extremely clean and tidy hotel * Roomy triple room with TV and bathroom * Very silent neighboorhood * Close to Karlstad center and station * There is a mini-deli at the lobby, so you can buy some food if you forgot to buy something to eat, or don't want to use Foodora.

* Not so close to supermarkets, you need to walk a little.

Good value for money. Room and bathroom were spacious and clean. Beds were comfortable. Location is great. Staff were friendly and helpful.

Superb location, the surrounding is beautiful, river, greenery, restaurants and shopping area. nearby playground for kids. halal food options. Karlstad nice place to visit and explore

Room was basic but clean and comfortable, Wi-Fi was reliable, all floors accessible by lift, helpful staff.

Key cards break quite a lot!