Great location for the kurobe alpine route, friendly staff and amazing food. We enjoyed an great traditional Japanese dinner and a traditional Japanese style room. Even though the building is not designed as a ryokan the rooms are with mats. Nice onsen with outside and inside bath to use. They were very friendly assisting us up feont with planning the trip and offering luggage service. Definitely would recommend for those seeking to see a nice traditional experience without too much hassle.

Had a beautiful experience here. Quiet and serene surroundings. Enjoyed the breakfast and dinner served in Japanese seating style. Onsen area has a hot (indoor) pool and a warm (outdoor) pool - covered by bamboos - a nice peaceful environment to relax. Yukata and slippers are provided for guests use. Staff are polite and helpful. Hotel even offered pick-up service from Omachi Onsenkyo bus stop.

The onsen was great, the dinner and breakfast were delicious - so many new things to try. Even had live music in the evening. The stag were extremely helpful with recommendations on onward travel arrangements.

It would have been hard to find using the bus the walking, it feels quite far from town so I got a taxi and that worked fine.

The service was really brilliant. They even showed us how to take the bus to the next destination proactively. Moreover, the dinner and the breakfast are all very delicious. We felt relaxed while staying in Hotel Yumenoyu and we recommended everyone to stay there.

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Dinner and breakfast included was delicious with great variety of options. The onsen was such a relaxing experience. The staffs were friendly.

The room was quite big. The 2 meals were excellent.

The bathroom was quite small

The meal are delicious and the hot spring is well.

Very helpful staff, great onsen

Dinner was awesome. Hotel is spacious and the Onsen is really great.

The breakfast and dinner were both excellent--very enjoyable dining experience.