Log Cottage Epoch was a wonderful holiday for myself and two older teens. The cottage was homely and beds comfortable. The location is fairly central, quick 10-15min walk to most Happo area restaurants. Short stroll to Tokyu Hotel which is a main stop for most shuttles/taxi services. Toshi and his family looked after us so well, they were so kind and helpful, nothing seemed to be a trouble for them. They were very generous and accommodating. They offer great service by dropping us off to many places within Hakuba. We loved it and definitely recommend anyone to book here.

Nothing to comment that we didn't like

Log Cottage Epoch was the perfect spot for our family of four. We stayed in Unit D and having two bedrooms, 2 bathrooms, and a comfortable living room made our week long stay so nice. Our hosts were helpful and gave us rides to and from the mountain, to dinner each night, and to the grocery store. We took advantage of the onsite onsen and loved that we could walk to the base of Happo-One in less than 10 minutes. We had grand plans to check out many of the Hakuba resorts but the proximity of Happo-One and the massive amount of snow we had during our stay made us less adventurous and we ended up skiing all four days at the same mountain. Travel to other resorts took a bit of trains/plane/automobiles action that we opted to skip. We utilized Yamoto's luggage delivery for our ski bags. Toshi helped us schedule a pickup of our bags at the end of our stay and our bags seamlessly met us at the Osaka airport four days later. Highly recommend! Favorite restaurants nearby: Hummingbird, Hakuba Taproom, Cloud Nine, Yamagami Syokudou, and Bernd's Keller. We also LOVED Champagne Bar & Lounge but it was farther and would require Taxi/Uber back. The grocery store was well stocked, have your phone ready to translate to make the process faster. Our unit had coffee when we arrived. Our unit also had a small room at the entry for our ski/boots/coats/gear. The heated floors on the first floor were lovely and our beds upstairs were SO comfortable. We really enjoyed our stay and would absolutely stay here again!

Fabulous comfortable and homely cottage. Immaculately clean and well kept. Everything functioning as it should. The owners/ hosts are very hospitable and offer courtesy bus rides to and from the slopes each day as well as into town for groceries. The private onsen is brilliant and great value as well. Highly recommend this place.

Nothing at all

This cute little log cottage was the perfect space for our family to relax in Hakuba. Toshi, the owner, was absolutely amazing. Very accommodating and gave our family lifts to the slopes and into town each day. He also provided lots of advice. Clean, comfy cottage with comfy Japenese style beds and a great kitchen and dining space to chill out after a day on the slopes. Coin laundry with powder and hanging provided was a great addition. Two bathroom's and toilets were perfect for our family, and the drying room at the entry made sure our snow gear was dry each day. Location was pretty good. Five minute walk into town, down a bit of a hill, but we all managed. Also five minute walk to the shuttle bus to access the slopes. Heated floors kept us all toasty and warm. Loved our stay here, would highly recommended.

Nothing. It was all perfect.

Everything is perfect. We had an excellent at week there. Toshi and his wife are excellent hosts. He drove us to/from bus terminal slopes, ski rental shops/supermarkets. He was so nice that sometimes we don't want to ask him for a ride. The kitchen is well equipped ranging from rice cooker, microwave, oven, fridge, sukiyaki pot, coffee maker, various sizes of dish and bowl, etc.

Nothing about the chalet. There is no grocery store or supermarket that sells fresh products within walking distance. The bus service in Hakuba area is not convenient, especially with a young kid.

Toshi is the most exceptional host, he went above and beyond to organise and help our family. Even transporting us to and from the supermarket late our first night! He knows all there is to know about it Hakuba and keeps the accomodation pristine. A huge thank you from all of us.

The property is spacious, and so close to the slopes.

Great hosts who are very helpful in transportation on a daily basis. Getting to the ski slopes, ski rental, groceries, restaurants or even shopping was so easy as they are always available to drop and pick up. We did not have to wait anywhere. The cottage is squeaky clean and we'll furnished and very comfortable with floor, heating, hot water etc. Beautiful place, 3 mins drive from the slopes and toshi san and his wife are always available to pick you up or drop you off on time. Very knowledgeable and helpful with trains, ski rentals etc. Oh, and amazing value for money. Cottage was spacious for our family of four and the amenities are great. Hope we get this place again next season. The onsite onsen is also great.

The cottage was impeccably clean and so cosy and comfortable. We loved the homely feel and it was a great place to come back to after a long day or skiing out in the cold. The cottage had 2 bathrooms, floor heating, comfortable futon beds and everything needed for a fantastic stay.

The only downside is the location to the village. Our host Toshi alleviated this by dropping us off and picking us up from close locations such as the Happo bus stop and Happo One ski resort. At night, he was able to drive us one way (ie drop off) and then we typically walked approx 20 mins each night to go back to the cottage. The walk didn’t phase us too much but I would recommend hiring a car if possible!

This was a super great place to stay. A short 10 min walk to Happo-One, but a shuttle is available if you're travelling with kids and gear. We stayed in the stand-alone cabin with two families, and the place was spacious and well appointed.

Really, everything was pretty spot on at this place so no complaints. If you're looking to go to a different hill, there are shuttles available nearby from a neighboring hotel about 5 minutes walk.

We loved staying at Log Cottage Epoch. Our host Toshi is an exceptional host and went out of his way to ensure our needs were met. The cottages are beautiful, comfortable warm and well set up. The location is and setting are perfect. We could easily walk to local shops and places to eat, even with snow on the ground. The onsen is a great experience. Toshi shared lots of great recommendations for ski hire and lift pass and local places to eat and buy groceries and shared local discounts with us. If we are ever coming back to Hakuba we will be back to stay again.

We didn't want to leave.