Shikata is an old style, family run hotel. It's not flash, the lobby area is scruffy but overall we were very pleased with the value, location, room comfort, food and facilities and will happily stay again. Our twin room with ensuite #301 was very spacious for Japan, with plenty of floor space as well as 2 desks and a sofa. Being a corner room, it has great views of the ski slopes. I could even watch the Saturday 8pm fireworks from bed! The location is great for ski-in/ski-out. Buy Happo One passes from reception at reduced prices, walk up the stairs from the hotel's car park and you're off and away on Shirakaba #2 lift. The hotel breakfast and diners are excellent. Cereal, juice, yoghurt, bread selections, miso and rice are buffet while the hot dish of the day is served individually with salad and fruit. A beautifully prepared 4 course dinner is very good value and recommended. And the staff, especially in the restaurant were so sweet. The hotel has some great facilities - lift access to rooms, a well heated ski room with lockers and another for skis with direct access on to the cark park, and some undercover parking. Near reception, a microwave, yukatas and hairdryers are provided for the onsen/bath - which was extremely hot! Bath and onsen towels are renewed daily.

The only thing missing is a communal fridge

The staff are warm and welcoming. They introduced us to the place - where the board storage room is, dry room etc. and that helped us a lot! They also helped me to fill up a ta-q-bin form so I could ship my snowboard bag to the next city I was going to! The staff were amazing and kind! The room was for 4 people. The beds and blankets were really comfy. It has a vintage/cottage vibe and the warm lighting made it nice for resting. The one issue is probably that it gets really dry at night when you keep the heater on. So we opened the window slightly to let air in for ventilation and moisture. We made do for a week though. Bathroom was also straight forward, clean and good. Always topped us up with amenities daily - fresh blankets, extra toilet rolls, etc. Balcony was nice too! Liked the view lots! Dry room/locker room was a bit cramped with how many people were trying to dry their stuff and hanging it everywhere. But no complaints, we just did what we needed to! The public bath and sauna were great as well. The place is also up a hill, it is quite a walk up with your luggage if you don't have transport. Honestly we got used to it by day 3 haha. The hotel is right next to Happo One Shirakaba Lift 2 - good for beginners with easy green and reds. Short stroll to the Gondola Station as well. Lift tickets can be bought at the hotel too! There is no convenience store nearby so definitely stock up! Only a vending machine for snacks, beer and water. Honestly we had a great time, came back to rest and recharge. It was worth the price and the experience. We had lots of fun!

Ski-in/ski-out location next to Saka 2 Lift, take it up & ride down to Gondola Adam. All lifts open at 8:00 am. Hotel has heated ski lockers, fits skis & accessories but a bit small for snowboards. There's a non-heated connected room where snowboarders can leave their boards. Slippers available at main entrance & at board room. Overnight waxing available for 2800yen. Room is basic, but for the price and ski-in/ski-out location, a great value. Hotel's location is higher up the hill from town so it's a bit challenging climbing back up to the hotel, esp if it's snowing or black ice. It's a few min walk down to the first group of restaurants, 15 min walk to Lawson's. The walk back takes longer going uphill. Taxis are very difficult to get (like, pre-arrange for days in advance), just bet on walking or rent a car. Food is pricier the closer to the mountain/hotel you are. Hotel breakfasts worth the convenience & are yummy & filling. They have a 3 day set menu of eggs & bacon, eggs & sausage, or egg & veggie torte individually served to you. Bread, rice, miso soup, yogurt & cereal, and drinks are all-you-can-eat buffet style. Breakfast is served only from 7:30-8:00. The hotel is mostly quiet but you can clearly hear your neighbors' conversations if they're in the hallway. Sadly, no bidets in room, just in the lobby restroom. Bathroom door has an open vent, so be comfortable not having complete privacy. The younger staff is very friendly, the older staff were courteous.

Right next to the mountain which was perfect as we snowboarded. Great having the ski lockers and mud room to use afterwards. The room had really lovely views and had the most comfortable bed during our stay in Hakuba. Staff were incredibly friendly and helpful - even assisted us with booking a taxi when we checked out.

The property is on top of a very steep hill - if you do not have transport/taxi booked to pick you up from the Happo One bus station it is a very difficult trek! An important tip to consider if you don’t want to be walking up a very steep hill every night after going out for dinner or drinks.

Stayed 4 nights leading up to new years for a family ski trip. Rooms are a little outdated but well kept, bathrooms are private (huge plus over shared options around the area, good soaking tub), good ski in/out access to Happo one report (right next to Shirakaba 2 lift, can ski downhill a bit to reach Gondola), decent public bath with hot dry sauna. Very friendly staff.

Location is up the hill so at night when buses/taxis drop you off at gondola, it's a solid 5-10min walk uphill - can get challenging when roads become snowy and icy. Saw one stinkbug, prob can't be helped when we keep doors open.

The staff were amazing, very attentive. A few hundred meters to ski school and slopes, so convenient. The breakfast included was wonderful and dinner was like fine dining, presentation, waiters outstanding. Absolutely delicious Our room was probably not the best at the hotel as the window faced a mountain of snow and a kitchen window but we booked very last minute. It was still comfortable

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Good location, right by the slopes. Ski in/ski out. Very nice staff. Good equipments for skiers snowboarder with a dry room/locker room and everything you need. Discounted ski pass available at the hotel. Decoration and furnitures are a bit old but room is very comfy. The breakfast is great! Thank you for all it was a great stay!

It would be a great plus to have a pick up drop off service to the bus terminal.

We totally enjoyed our stay at Petit Hotel Shitaka. Before I got there I accidentally left my wallet on the bus, and after I told the staff at the hotel, they not only offered to call the bus company and helped me track down the wallet, but also called me a taxi to take me to the lost & found at the bus company's office. They even shared with the taxi driver what happened and asked the taxi driver for help with the communication with lost & found for me. Utmost respect to the staff at Hotel Petit Shitaka!

The staff were very friendly and helpful, and the food was delicious, particularly the dinners. The sauna was nice for relaxing at the end of the day.

It’s certainly overdue a redecoration, but that’s just a superficial thing and didn’t affect the comfort of our stay. The Happo Gondola is close by, which was very convenient, but the hotel is up a fairly steep hill, which was a bit of a slog on foot in the heat of August.

Excellent location if you are skiing/snowboarding - ski-in/ski-out. The closest lift is 30 seconds away, the main gondola is 2 mins ski down the hill, at the end of the day you can ski straight back to the hotel. Friendly and helpful staff. Restaurants, bars, shops and ski rental are a 5 min walk down the hill. The hotel has lockable storage lockers for skiing equipment (free to use). Breakfast is basic but adequate.