The staff were very welcoming and helped us navigate the rules of the ryokan. The Onsen is excellent and the food outstanding. Its a long drive up into the hills and worth every minute. Samue was lovely. Oh and the set was excellent especially for Y800.

The Bears!!! OK not the bears. On the first night the whole place was a bit hot (thats being picky. Oh the slippers as a bit awful. Could have a huge yukata for folks like me...

Breakfast ok. Fantastic, but fantastic dinners. Many hokkaido specialities, very kind staff. Bombastic! Outstanding onsen - natural hot stream bath with water with only light sence of sulfid. You can sit in the bath for hours,just relaxing.

More comfortable beds, but it is a tradition to sleap on tatami in Japan

The hospitality and facilities were very nice! Dinner was delicious and breakfast as well! Onsen was big. Two different indoor baths and a sauna. There is an outdoor bath but it was raining when I was there so didn't manage to go out. They have a small gift store and vending machine for drinks. However, there's no food.

No other vending machines. There wasn't air-conditioning in the room, only a heater. There were standing fans outside for you to use. It was a little warm before bed but woke up in the chilly mountain air. Did not open the windows for ventilation because there were a lot of insects (visited during mid June) even in the mosquito net. Might not be the most accessible but definitely an experience!

This hotel is located deep in the park and is the most beautiful and remote location. The onsen was beautiful with outdoor pools along the creek- really superb. Also the staff and meals were wonderful. Highly recommend!

We had traditional Japanese bedding for family of four which was a bit tight but doable.

The staff were friendly and accommodating. We had an issue with our car and they helped us with transportation from Shintoku Station to the hotel. The food was traditional and tasty. The place is very cozy, and its surroundings are breathtaking.

I would've liked to know that showers are only available in the onsen area, where you have to be naked. Food came at stipulated hours, and eating outside those hours was tough as there aren't any stores around (the hotel has some food on sale, but it's not too varied).

The scenery was amazing. This ryokan was tucked away at the base of a mountain with flowing streams and snow covered trees surrounding. The inside/outside onsen was the best place to relax. Food was amazing. To be honest, I was not expecting much from an included meal, but the presentation and food quality was amazing. They had a special event for Christmas dinner where they had Santa Clause come in and give everyone a goody bag. The whole experience was great.

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In the middle of nature Beautiful river flowing right next to the hotel Amazing onsens Free shuttle from train

Breakfast for vegetarians Difficulty to reach the place

Really good food (we had deer shabu shabu, sashimi and much more) and the outdoor pools are nice in winter

A bit remote, but it's probably a perfect base for hiking in the Daisetsuzan national park in summer

Beautiful scenery. Delicious dinner. Very relaxing.

Would like more amenities in the bath such as hairbrush, lotions, face wash.

Location was outstanding; located near a stream and hot spring, very tranquil. Facilities were excellent, and meals were exceptional.