Arrived early and having to wait til after 3pm to check in. For a small town hotel, I've always gotten way better service from a Big city hotel. There should have been a room available. Your cleaning staff needs to do a better and more efficient job, but that's a management issue. Especially since the desk clerk was a girl still in high school. Someone with Real World experience should be at the front desk.

Only stayed one night after getting married. The staff was friendly and welcoming. The room was a nice size and clean. Love that they had dove soaps and shampoo available for use. Breakfast was good and hot. They had omelets, sausage, and biscuits and gravy available for hot breakfast. With a menu board for the rest of the week, saying what they would be serving.

staff is great. Ok breakfast. Better location than other places

The little things. Door missing on closet but parts laying on shelf. Torn black out blinds still have the duct tape I repaired them with a year ago. Lights out or flickering. Same breakfast EVERY day. Highway noise.

The front desk lady went out of her way to serve our team breakfast earlier than normal because we had an early game. She was patient with a large group.

Amazing breakfast, staff, clean, I’ve stayed in most of the hotels in Cleveland and it’s the best you can get

Road traffic noise is horrible if you have a room on the front side. bed is hard as a rock. Pool, vending and ice machines not available

I’ve stayed at most places in Cleveland and it’s the best you will find. Good staff, clean, good parking, amazing breakfast

Ice machine always out of order, no vending machines, very hard bed and highway noise is horrible.

Good parking Staff that checked me in was very professional Best breakfast in towm

Rooms are a little dated and bathroom is small. Staff that checked me out was to lazy and did not want to run me a paper copy of my bill.

It is the cleanest and most professional you will find in Cleveland

Highway noise. Hard bed. Torn curtains held together with duct tape.

Breakfast was excellent and the staff ladies

Nothing

Very clean. Friendly staff. Good breakfast.