It was clean and spacious. I thought the location was excellent, with several good restaurants and public transport nearby. The staff was friendly and helpful. I like that they provided extra blankets. I'd stay there again, without a doubt.

Laundry machines would have been nice, but really I'm just nit-picking here. I enjoyed my stay and have no serious or major complaints.

The hotel is located in a quiet area in the city center. Everything you need is within walking distance.

The bed mattress was very soft. The cleanliness could be improved. For the money it costs, the breakfast could be richer and offer something extra (like slippers, pillow, etc.)

The staff were amazing!!! Please pass the message that I GREATLY appreciate the lovely ladies professionalism, help, and understanding. I had to leave SUPER early bc my flight was cancelled and the staff worked with me to make sure my stay and checkout was efficient and this superior service means I would stay again!

PARKING. When I arrived there was no parking which is a hassle. Likewise no AC in my room during a very hot time. However the staff provided a fan to help which was enthusiastically appreciated.

Lovely gentleman checked us in and gave us a couple options for our family. Very kind. Everything was clean and well cared for. Modern furnishings made it feel open and location made it convenient for our many trips through the surrounding area. I will definitely be back!

This was resolved quickly, but our parking card stopped working.

The hotel is very central for restaurants and bars, all within a 15-minute walk, breakfast is good. The rooms were clean and tidy, the bed was comfortable. The reception staff were most helpful (considering my German is atrocious)

There is nothing the hotel can do due to space, but larger cars will struggle to get into the hotel car park, which comes as a cost as well.

The staff provided very good customer service and was very helpful. The junior suite was excellent. The hotel is definitely one of the best in the area.

The wifi is connection has delays and drops when calling thru Whatsapp on handy.

Good location, walking distance to everything in Kaiserslautern. Room was as advertised. Good communication with reception. Good value for money.

Nothing particular comes to mind.

Cleanliness! Very comfortable and close to everything!

The wifi connection was spotty so it was difficult to stream anything for long periods of time.

Room was clean and quiet and bed was comfy.

The shower was tiny and the shower door was difficult to close just right so I didn’t have a puddle of water outside of the shower. Minor issue though.

Perfect location to explore downtown