We stayed here with friends whilst attending the National Vintage Tractor Run. The breakfast menu offered a wide variety of choices, including smashed avocado and poached egg on toast, porridge, and a traditional fried breakfast platter. Additionally, there was a buffet of pastries and continental breakfast items available for those who preferred a lighter option. The room was comfortable and clean, complete with an en-suite bathroom. Sammy took excellent care of us at the bar—his customer service was truly outstanding.

The coffee at breakfast could have been warmer. However, that is just a small point to an otherwise enjoyable stay.

When you first enter the hotel the smell of a log fire makes it feel very welcoming and homely, was greeted by a lovely gentleman named samy, who took us to our room. Our room had been refurbished and had everything that was needed for a comfortable night stay. We had booked diner at the hotel for the evening and the food did not dissapoint, the lamb shank is a must for any diner, everything was perfect from starter to desert, samy our waiter went above and beyond to ensure our dining experience was memorable. The new owners of this property have transformed this hotel into a warm welcoming hotel, myself and my partner would highly recommend a nights stay for any occasion, we will be certainly be returning. Thanks to all the staff for making our anniversary an enjoyable one.

The staff we're lovely and food excellent. Really value for money. We got a taxi into Bury St Edmunds, and at £10.70 each way, it was brilliant between the 3 of us. We will be visiting again. It was like going back in time with all the comforts.

The only thing that needed attention was the side bedside lamps. Which l informed the staff about changing the bulbs as lamps were a little unstable. But it didn't cause any problems at all. A brilliant stay over. Thank you 😊

Great breakfast and ideal location for Bury St Edmunds. A very historical and interesting building and excellent staff who were so super friendly. I have to shout out Cheryl and nothing was too much for her to make our stay an exceptional one.

Unfortunately the kitchen closed early on a Sunday and 6pm was too early for us to have our evening meal. However Cheryl took the time to ring us on the afternoon to inform us of this and also looked for local alternatives for us as well and this was above and beyond and we really appreciated it.

Set in Suffolk countryside within easy reach of the A14, Bury St Edmunds and surrounding area Loved the character and authenticity of the property.....good quality furnishing throughout, which has obviously been well cared for. Easy, friendly check-in/out, All the staff were helpful, professional and welcoming. The room was warm with clean bedding and towels. TV, free Wi-Fi, iron/ironing board, tea/coffee making facilities. Four-poster bed was very comfortable and there were plenty of pillows, atmospheric lighting, 2 comfortable chairs, enough electrical sockets and beautiful mirror on chest of drawers. Private bathroom with both shower and fabulous bath. The food is prepared "in-house" by a very good chef and is top quality without an excessive price tag There is a small swimming pool, well maintained poolside area and lawns. We hope to return again and wish the establishment and staff well

The wooden key tag is a bit cumbersome but you can leave it at the desk if you are returning to the property before reception closes for the night

Lovely property just a stone throw from Bury st Edmunds. Very quiet in lovely grounds. The room was spacious, comfortable and had everything you need. Lovely little touches with period pieces and a booklet not only with all the information you might need but also with the history of the house itself. Very friendly and attentive staff. We had a dinner and a breakfast there which were delicious. Also pet friendly. We'd definitely stay again

The property could do with a little tlc - there are some cobwebs, cracks in the walls and an old carpet but it does look like it's being addressed as there are already signs of improvement

Lovely cosy lobby and restaurant area. Beautifully decorated Christmas tree, fireplaces and doorways. Staff were friendly and helpful. The food was amazing and the dining room beautifully set out. We stayed in one of the annexes as we had asked for no steps if possible. The room was small but perfectly formed with a good size bathroom. We even had a little Christmas tree in our room which we thought was a nice touch! Would definitely recommend staying here and it was a great price for bed and breakfast

Nothing, we thought it was a lovely place to stay

The breakfast was excellent, the room was comfortable although a little too warm, and the bed was very comfortable and perfect for our dog! The staff were super friendly and professional making us and our dog feel most welcome. Thank you!

Control on the radiators as the room was very warm. Once the window was opened this was better. The hot water tap in the bathroom was very stiff.

Beautiful period building with so much character and charm. Set in beautiful gardens with its own resident chickens. Our room was beautiful with wonderful period furniture and decorations, four poster bed and roll top bath 🥰 the staff warm and friendly and couldn’t do any more to help us and make our stay as perfect as they could 💕

Not enough choice for vegan options on the food menu

My colleagues and I stayed at Ravenswood because we had a function to attend at that location the following day. Our stay and the event were very good and the staff exceptional.

Regrettably and not helped by the wet weather the car-park was at a distance and was awash with mud etc. This was made difficult for some of our disabled guests who had to park in an adjacent field. This is something that the new owners need to take account of when considering the logistics of featuring events as well as catering for hotel guests. Thank you.