it's a very quaint comfortable little hotel. very clean rooms and I mean very clean. everything had a nice fresh smell. The linens are immaculate. The carpet is new and clean and has a nice soft pad under it, so it's very comfortable to walk on. a very inviting room. it has a big flat screen TV! with lots of channels to choose from. they have some very pretty paintings on the walls in the room. they have a nice little breakfast nook set up in the morning, there's an actual waffle maker, so you can make your own waffles. nothing fancy but perfectly nice relaxing breakfast. out back of the hotel there's a little garden area. again nothing fancy, But quite comfortable if you just want to sit and relax and enjoy the breeze and sit around the green plants. there's even a big lemon tree if you're looking for some lemons. a number of motels and hotels in the area charge more money and don't have nearly as nice of a facility. definitely a great value. add to that it's in the plaza with several restaurants and a Japanese market. So there's places to go to get food and do a little shopping right next door.

I can't honestly say there's anything I disliked about the hotel.

Easy to find and get to hotel with a large free carpark. Behind the motel is a small shopping complex within an easy 2min walk. Breakfast was good; however, the room was dated and small for the number of guests that took up the breakfast option. Food was satisfactory to good (no hot food).

Cleanliness of the room was acceptable, with some minor attention to detail required of the cleaning staff. Sheets were clean, bathroom was small but clean & tidy. Overall the room was larger than expected and suited our needs with all our luggage soon after arrival into LAX.

The Receptionists refused to give me a paper receipt. They lied twice to me. They said that they don't give out receipts, when I book online. I showed them the receipt that they gave me a week before. They then told me that the printer doesn't work. I need my hotel receipts for tax purposes. Why do I have to waste my time and money to go to a facility to get a printed copy!!!!!!! I explained to them that I have already prepaid for 08/20 to 08/23 two weeks ago. If, I do not receive my receipt at the end of my stay,, I WILL NEVER RETURN TO HOTEL PACIFIC GARDEN.

I was actually pleasantly surprised about Hotel Pacific Garden. It wasn't half bad. It is an actual hotel building has a decent lobby all the rooms are inside, so that was safe and secure. I stayed 2 nights It was quiet during the night. The staff was pleasant, the room was clean and comfortable. I would stay there again if I get a chance.

An elevator would of been nice. That's about it really.

Recently remodeled room in an older hotel. All very clean and well kept. Quiet and safe neighborhood, reasonably close to LAX airport by LA standards. Decent breakfast, which is unusual for this price level. The hotel is located in a complex that houses several Japanese shops and restaurants and seems to cater primarily at Japanese tourists. All in all good value, would stay again.

Reception staff somewhat grumpy, but that's probably just my impression.

The room we got was better than we expected, it was quiet, room was clean, it was big enough 😀. With a small cooler, stove, microwave, sink to wash dishes, big closet, big restroom, even a patio to go outside and enjoy the weather 😉.

Brakefast was included, but it was really limited, for adults is ok, I guess, but not good kids, we had to go out and eat somewhere else. The room was missing an Iron 😓.

Firstly, the entire staff was courteous and friendly. And the manager Myoumi was fantastic. She was very kind and understanding to my request to enter room as soon as it was available. The property is very neat and quiet and so I will definitely stay there again next time I'm in the area

Late that afternoon some young folks checked in across from my room and they were very loud

How close the parking lot was to the hotel. And the gardens looked nice.

Right in front of my room were two mattresses and a small table that should have been stored elsewhere. Also, not a very good selection of cable T.V. Finally, one could not take a bath because the knob (to the bathtub) was broken. Drat!

The gardens are so beautiful and so unique. Trees I’ve never seen before. Seriously tranquil and absolutely beautiful. Every interaction I had with the staff was very pleasant. Exceptional service and very kind people working there. We felt like we were at home away from home.

Nothing

The hotel was a very convenient. There were Japanese market and many Japanese restaurants. The staff were all very kind and helpful. The shower was good water pressure.And the price was cheaper than the surrounding hotels. Thanks!