the building looks like a real palace. Breakfast was very good. Some additional (egg varieties) served at the table. Bathroom modern clean and spacey.

the Sunday breakfast was open for locals/external visitors. Too busy and people witha. different mindset. Group in trainings, while we were looking for a romantic breakfast luxurious.

loved everything at this hotel, the room was clean and comfortable, the facilities (swimming pool, gym, sauna, steam room, etc.) were amazing, really like the breakfast too, everything was nearly perfect.

the lift was broken when we arrived (my mother is a wheelchair user), it was not very convenient. however, the staff was very helpful.

Wonderful spa and pool, excellent breakfast available at 7a, spacious and well-appointed rooms, pleasant staff, and gorgeous gardens. Really a wonderful place.

We were attending the Spa-Francorchamps Grand Prix and the drive is quite long with traffic. Perhaps a "box breakfast" to go could be possible on race day.

The wellness is super chill. The room is spacious, as is the bathroom which contains all you need. A bathrobe would have taken it to a next level, slippers also, but they lacked.

The atmosphere is a bit uptight, Vaals is loud and boring. The countryside in the other hand is fantastic. If you're going to Vaals, this hotel is a good choice.

Loved the treatos for my fur baby as well as the ground floor location of the room. Really close to main attractions and lots of restaurants shops within walking distance. Loved the feel of being in an old, grand castle

The 2 single beds with separate mattress toppers … kept sliding off the bed which wasn’t always comfortable.

Being an historic building the hotel had a lot of atmosphere and grandeur. We had a room in the old main building, which were very spacious, with high ceilings and beautiful high windows, fully opening. Beautiful garden and surrounds. Excellent breakfast.

We liked the king size bed, but it only had two pillows. Too few for such a big bed, but moreover, the pillows were very thick and uncomfortable to sleep on. I know pillows are very much a personal preference, but the hotel could consider providing a set of pillows of different size. (and a few extra scatter cushions would also look great on the king size bed.

The feeling of beiing in a castle is great. Our room was so beutiful and confortable with a nice view .

only a comment for the restaurant: Before you charge the bill to the room is better to present to the customer the list to check is everythig is ok and ask if we want to charge it to the room or pay it apart. This will avoid misunderstandings .

Beautiful castle, with very spacious, well equipped room and very nice bathroom. Very clean.

The pillows were too high and were hard to sleep on. The choice of non-alcoholic beverages like mocktails/cava was very limited and relatively expensive. 6.5 euro for a half liter of sparkling water is preposterous - we only noticed this on the bill that we received after payment (?). The food at the restaurant was good but not exceptional.

We have booked a 2-night stay for our parents for their 50-year marriage anniversary. The hotel staff went above and beyond to make their stay memorable and remarkable. Parents are happy to the moon. They enjoyed every second of their visit to this fantastic place. Thank you!

We chose the hotel because it’s convenient to visit Aachen from the Netherland, and continue to Belgium cities. It is idyllic in Spring time, with flowers blossom in the garden and birds chirping. Our luxury king room offered two great beds in different rooms with elegant furnishings. The spa tub in bathroom looks nice although we didn’t use it.

Breakfast a little expensive (€20 for each adult and €10 for child), but was of good quality. In other hotels we stayed the small child is waived of breakfast charge because how much they can consume? (only a piece of bread with jam spread)