Staff were friendly, it was very functional, clean and located conveniently.

An electric kettle may be good. Staff fluency with English could be better.

The staff was friendly and helpful

There was no air conditioning but in such an older property it is difficult to add air conditioning

The posada never fails to delight. The property is lush with a nice pool and spa. The restaurant serves simple Mexican dishes that are delicious.

Beautiful, clean hotel. The food was beyond delicious and amazing service, can’t wait to go back soon.

The only thing not amazing is the lack of ramps for wheelchairs or to carry the suitcases

The garden and the spa are great. Really beautiful. I enjoyed the swimminpool very much, specially during the week when the hotel was almost empty. The location was convenient for me, although it is far from downtown Cuernavaca.

The food at the restaurant is not great, quite tasteless. Rooms in the annex of the main building are very basic (very little and very simple furniture) and have no AC. The bed was so-so.

Almost everything.

No air conditioning.

Nice gardens, quiet pool, friendly staff, good location, free parking, good service.

TV and wifi doesn't work. TV has Netflix but we were unable to connect. Our room was over a road and it was noisy sometimes. The quality of the food in the restaurant could be improved. Some locations of the hotel look abandoned.

No noises Cleanliness Pool Restaurant

Location

Need to invest in a ice machine

It is a nice and well kept place. Housekeeping does a fabulous job to keep it all sparkling clean. I like the facility to have room service without extra charges and the location is very central but well away from the noise of traffic and foot crowds of Glorieta Tlatenango. The restaruant has good prices and good value for money, but with little limited menu. I never got sick and I ate saldas and juices prepared on premises, so cleanliness if excellent .

They could have honored my booking request to get a room in n the main floor within stairs. I accepted the second floor since the only change of room they offered was close to double the price. There are stairs everywhere animist of them have no railing, which poses a real difficulty for me with knee arthritis and less than perfect balance. Every time I came to my room I was worried I might fall. There is enough space to build an elevator, and I am puzzled why they do not do it tales in the more trusted areas.