A beautiful well maintained property with lots of charm. The room at the ground floor was too dark for us and the staff immediately agreed to move us to another room on the first floor. The room was entirely furnished with wicker art craft with an amazing “monkey cabinet”… the staff was nice and responsive. The pool was clean. It felt like we were the only clients and it felt strange to have this big colonial style house all for us…

The restaurant next door is closed during the week and there is no bar open or any service - With us being the only (or very few) clients, the entire hotel had a strange “empty” atmosphere…

Room, grounds, staff were all great

There is no breakfast, some days the restaurant was open, others not. All times you pay, nothing comes with the room, not even coffee. If you order a croissant you get half of one. Half a croissant, who does that? Also the entrance is on a side street that is virtually empty and quite dark after sunset. We had no problems but vulnerable travellers, women travelling alone might feel a bit insecure. But overall good. They could do a bit more without much cost or effort to make it great.

Casa Azul was an oasis in the city. It immediately felt welcoming & peaceful and the courtyard was so incredibly gorgeous! The breakfast was one of the tastiest meals we had all trip! The staff were so welcoming & helpful. Overall, this was just a fantastic stay.

No real complaints. It was a great visit. The only challenge was getting directions to & from the bus station - directions provided sent us to the wrong bus station. Thankfully everyone in town was very friendly & we got new directions!

the check in was very smooth and fast and the receptionist even checked us in at 11 am so my son could take his nap before we head out visiting the city. the terrace and the lobby had a very pleasant atmosphere. I could enjoy reading a book as my son and my husband used the pool.

the only point I could mention would be the unnecessary amount of armchair/sofa in our room. however, it was only due to having a toddler in the room. otherwise everything was excellent.

Room was spacious, bed was really comfortable and linens were good. The antique Mexican decor is very interesting. The staff was really good and the lady who cleaned our roof was excellent. The manager, Ramon, was also helpful.

The fact that in order to use the Wi-Fi you had to go to the common areas where there are mosquitos early in the day and evening. For what they charge they should ensure Wi-Fi can be used in each of the rooms. The restaurant food was not good and expensive for what it was although the waiter, Manuel was charming and made great margaritas.

Lush, peaceful and beautiful

Restaurant closes at 5:00pm. Might have something to do with the time of year. Bathtub side was pretty high which made it a little precarious for people in their seventies. There was a sturdy stool but I didn’t feel safe using it.

It’s a really charming hotel with a wonderful pool, rooms are spacious and it’s like a tropical paradise inside

Location is not the best. On a busy road and small pavement

Tastefully furnished and big room. Pretty pool area. Very friendly staff. Delicious breakfast.

Very uncomfortable patio chairs in the restaurant. I forgot my toothpaste and there wasn’t any available to purchase or as curtesy.

The staff is great. Very kind and always willing to serve. The food is excellent.

The Wifi service is an opportunity area.

That has a lot of green areas

The rooms have too much decoration, leaving tiny space tu put things, and the bathroom was uncomfortable, the sink area was really small