Everything about the property is magical. A real gem. Thw best service imaginable. All the staff were fabulous. The peacocks and cockatoos are a big bonus. The spa is amazing in its design and so special. Very good design of indoor outdoor space. Great location to walk around. Don’t miss going to the Robert Bradley museum.

The bathroom was old and needed some paint and plaster and plumbing upgrade. But it wasn’t a big deal. The food however was quite suboptimal, really mediocre except breakfast. Go elsewhere for dinner. Try the Verdesalvia. It’s worth a $3 Uber ride.

Comfort, architecture, good service , definitely the Spa Orlane. Breakfast and steaks were very good.

The first night we were offered a wonderful and spacious Patio Room. The second night although they sent us to a “Ventana” room across the street. This room was pretty basic and faced the street with less privacy and comfort. Both rooms although were priced at the same rate which made absolute no sense. The Ventana Room is Too pricey and not worth it. You can find much better rooms in other similar hotels (like Hacienda Cortes) for half the price.

The place, the staff and the experience itself. The rooms were beautiful, the spa is amazing. The food is really good, and the service by Ruben and Ramirez is exceptional.

The a/C in the bedroom was not working well, but other than that, everything was fabulous.

Excellent service. Polite and professional staff. Extremely comfortable bed. Lovely style of the buildings and beautiful gardens.

The fountain in our room courtyard stopped working. The Wi-Fi is old and was a bit difficult to connect at first.

This is an amazing property. It was for me, a super cool find. i doubt many people from the US would venture out to Cuernavaca, but if you do, please stay here. It is truly amazing. Just bring nice clothes, felt a little under dressed.

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This hotel is fabulous, not only because of its perfect accommodations and superb gardens and swimming pool but also and mainly because of the friendliness of both the reception desk, the housekeeping, the people serving at the restaurant, the valet service. I went with my mother who is 87, so just had a very long trip coming from Europe, we were visiting a friend of hers who is living nearby, and they were incredibly helpful at all times.

The only thing I might suggest as a change, considering the age of my mother ( 87) is a sort of breakfast buffet, as is usual in many hotels, where you can choose what you put on your plate, but on the other hand, I really loved the Mexican version of breakfast, as travelling means discovering different tastes and cultures. The food was always excellent.

Everything incredible. Excellent service and staff. Always willing to assist quickly and efficiently. Incredible hotel and spa.

The property was gorgeous and the staff was excellent, very attentive and friendly.

Everything was great

Las Mañanitas is a beautiful experience - professional staff, gorgeous setting, wonderfully large and comfortable rooms. And peacocks!

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The gardens are amazing with all the animals wandering around, but everything else was great also

The bathroom is old, should be refreshed