We stay at this Best Western at least once a year. The rooms are large with two beds, a desk with work chair, two arm chairs with table, along with the usual hotel amenities. It's quiet. the beds are comfortable and the staff is super friendly and helpful. Breakfast is delicious with a good choice of items.

Not a thing.

Room was a nice size, shower had good pressure and hot. The free buffet breakfast was a bonus perk, good selection to choose from, coffee was hot and tasted great. Free 24 hour coffee, tea, hot chocoltate by reception Overall hotel staff was excellent and friendly Adjoining restaurant Grill 584 was excellent!! Recomend staying here!!!

Corridor carpets need a refresh Housekeeping missed a day of cleanup. I believe just honest oversight so no complaint.

The location was very convenient and easy to find what i needed. Front desk staff at check in kind and friendly after a long day Albana was gracious and patient thank you. Great night staff.

Walking the staircase with a heavy bag. More lighting in the parkinglots in the back and far side would be better i thought.

The hotel itself is huge! But yet it wasn't super crowded, it was clean, and very quiet. The staff was all very nice and friendly. It was cold so the pool was closed but it was a huge clean area as well.

The food was a little bland but there were lots of options for breakfast so we had plenty to eat.

Plenty of room to park my van and trailer with racecar on it. Excellent breakfast and breakfast area. Room and bed were fine, good location. I didn't get a chance to check out the restaurant, maybe next year.

No complaints, everything went well. I'll be back again next year.

Location was convenient to Elon College. Staff was friendly and accommodating. Room and public areas were clean and pleasant in appearance. The included breakfast was varied and tasty. A bonus was the attached restaurant with a wide menu selection, pleasant atmosphere and excellent service.

I have absolutely no complaints.

Everything about this visit was exceptional. Everyone was very friendly, knowledgeable, courteous and gave great customer service! The entire establishment was clean, comfortable and well maintained. They had just received a 100% sanitation rating!

It was so populated that parking was a little challenging.

Breakfast was very good! Hot food, plentiful. Nice, clean, comfortable dining area. Very nice dining staff.

Not a large selection. Same breakfast items every morning. No bacon, only sausage. I pay with cash. The hotel would not accept my cash in advance!! They had to put it on a card and only accept my cash at checkout!! Then take it off the card. What’s the point? They would already have my money. I’m 75 years old, I am not going to trash the room, damage anything or steal the towels, TV or anything else. I don’t like that! Take my cash at check-in and leave my cards alone.

The location, the spacious room and the most comfortable bed with extra pillows on the bed for extra comfort! Top-notch first class from start to finish, won’t stay anywhere else in Burlington, NC.

The smell of the cleaner used in mopping the lobby area floors , very strong mixed with mildew smell, it bothered my asthma.

The hot breakfast was delicious and the eating area was pleasant. The rooms were clean and made up nicely. There were plenty of towels in the bathroom. Staff was extremely friendly and helpful, directing us to where we should park, and were very accommodating when we had to check-in after midnight.

The fridge in our room initially was making a weird noise upon arrival, but my husband wiggled it around and it stopped. No other complaints!