Extremely good location. Friendly staff. Large flat located at most 20 m from the main hotel lobby. Parking. Very good supermarket in another 100 m . Spent a wonderful week there

Probably the waste management could be arranged better. Was not immediately clear is it guest's responsibility or staff's. We didnt mind to handle ourselves, but then it is not that clear all these sorting rules and actual space availability in the public bins.

Amazing hotel in a lovely little village in a lovely part of Germany , on arrival the staff are so friendly, welcoming and so helpful, the hotel has plenty of safe good parking, lovely hotel inside very clean tidy very well decorated looks all newly decorated, very relaxing warm hotel with a lovely vibe, rooms are lovely and spacious very clean and tidy, with drinks in room, bed is comfortable, bathroom was lovely with great shower, breakfast buffet is amazing with everything you can imagine, restaurants has amazing food really enjoyed, pool and garden area is lovely and relaxing with massage area if you want, sauna, and free tea and fruit at the pool, amazing lovely hotel , will be back

Nothing

Perfect 1 night stay for us...was right next to the Saarschleife which is why we were there. Breakfast was great, and they specially identify "Kinder" friendly items.

No AC or fans, so it was a bit warm in the current heatwave. We did not use the Spa or the pool, as I couldn't find out the pool hours and if there were limits for children, and was just too tired to ask. Parking lot is small, but we were able to get a spot for the night. Large garden with play area, but it was raining so we did not use. Stocked mini-fridge in the room, and grocery store walking distance (closed Sundays). Discovered upon arrival they have daily schedules and would consider this more of a "Kinderhotel" type place. But we didn't use any of those services. It was a nice find at the end of a long trip!

Friendly staff. The room was comfortable, modern, and cosy (exceeded expectations!). Breakfast and dinner were also good. Fantastic location to visit and photograph the Saarschleife. Overall, good value for money.

Prices for the drinks in the minibar are nowhere to be found in the room, and the little bottle of wine appeared to be quite expensive at check-out (20 euros!). The lady at the reception said I should have scanned a QR code for the prices on the paper that I had received during check-in (this was not mentioned before). Not a guest-friendly digital transformation... please put back a simple paper near the fridge with the prices to avoid unpleasant surprises!

In-house amenities (spa, bar, restaurant, pool etc). Had a nice stay for a night on my way to a business trip to thionville France. Personnel’s at reception was very friendly and accommodating ( arrived late). Room rate was good for a night

Pricing of the food especially breakfast (€26) was very expensive for a continental breakfast. Steak was €37

The hotel is wonderful and fantastic, the staff are very welcoming, helpful, polite and so friendly, the hotel is amazing, lovely decorated, so clean and looked after, has everything you need and more, the restaurant food is wonderful, the rooms are lovely decorated spotless clean , have everything you need, beds are comfy, pool area is lovely , breakfast is amazing with so much choices, amazing hotel, have stayed quiet a few times and will be going back

Nothing

Easy check-in, we came late but had good service for our car, a nice meal with good service and plenty of choice. The staff is just wonderful, helpful and kind. Our room was clean. spacious and with comfortable beds. We enjoyed the breakfast buffet and the calm and nice spa area. This is a lovely part of Europe to have a quick stop or a longer rest.

Excellent hotel, nice location, good and friendly service, access to the spa was a definite plus, breakfast options and selection could beat some of the top ranked hotels.

Restaurant for dinner, nice presentation and ambuance but we did not like the food, price was quite high as well.

The spa downstairs was wonderful and the complimentary breakfast was very versatile. The views of the river bend is in close proximity to the hotel.

The people working for the hotel were just..AMAZING! Vielen Dank! Reception, pool area, restaurant, everyone! Great relaxation area near the pool, elegant room. Delicious food for reasonable prices for a 4star hotel. Location close to beautiful sightseeing + free parking.

Everything was just great!