The hotel was in a great location and the staff were super great, spoke perfect english and very helpful. The breakfast was very good also, had many choices. Its very close to the centre, and its in a peaceful place. There was no noise at night. The main area of the hotel is very clean and modern. Breakfast was peaceful, never crowded. We had a nice balcony overlooking one of the streets which i liked. The reception staff were great, they let us leave our hand luggage stored in the hotel for a few hours after check out so we could go around the city freely.

The room is quite small, and there was a bad smell coming from the bathroom. The cleaners obviously dont clean the room very well because it was quite gross in the corners/ behind bathroom door. Also inside the toilet was not clean. The bedsheets were not changed once because i noticed she flipped the pillow upside down instead of changing the pillow case (there was a stain). I hope it was at least changed before we arrived. This was the only problem, everything else was super.

Stayed in a lot of hotels and it was genuinely one of the best and considering how cheap it was, it was amazing value for money. We had everything you’d want in a hotel room, immaculately clean and modern and well maintained. Had a mini fridge which is always a huge plus and the pillows and mattresses were very comfortable. Room was really nice and cool with great air con & the shower pressure was also great. Staff were very friendly and helpful, even let us borrow a charger plug for the duration of our stay! thanks so much 😁

The hotel's central location made exploring easy, and the convenient airport bus access was a plus. The clean, comfortable rooms, friendly staff and basic breakfast enhanced my stay. While the AC was centrally turned off due to winter mode, the room was quite warm and suffocating. Fortunately, opening the windows provided fresh air, though it did come with some road noise. Overall, a wonderful experience, and I would definitely consider staying here again!

The stay was basic but comfortable. The bed was excellent, easily the best I had slept in for a long time. The staff was friendly and helpful.

There was no one working during the night and the hotel was closed after eleven (one had to type the room number to get in). Some of the basic information (like the procedure above) was missing. The hotel should have a brochure or a piece of paaper with basic information in the room. This was available on the smart TV but that was not obvious from the outset.

Very good location close to the centre the Dom is near by..close to rail station as well ..7 min walking. Very good wi fi..helpful and friendly people at the reception. The towels was changed every day and also we had the bad make and clean room each day. The hotel has also a small but nice smoking area and they are pet friendly you can travel with your pet. Near the hotel walking to the Dom is a supermarket.

A balcony would be nice.

Easy check in process. Good wi-fi. Taxi from airport took about 10-12 minutes and cost 15 euros. Return in private hire was 20 euros. Organised by the hotel. Breakfast had a good selection of hot and cold items. Bedroom very comfortable. Andrea on Reception Desk was excellent. He booked a table for us at a very popular local restaurant: Cae d'Oro. And fixed an issue with the safe in the room. Also recommended 2 pizza restaurants. Da Pina was the best. Hotel in a great location. Only minutes away from the centre of town.

Only 1 pillow each. Would have preferred 2 each. Hot water was only tepid. At 8am each morning local church bells chimed. Counted 100 chimes. Not the fault of the hotel. Our room safe failed to work. A young lady on Reception came immediately to our room to fix it. She was unable to resolve the problem and promised to return, which she didn't. Hotel provided street plan which was useless. Lacking in names of streets and tourist sites. Ended up going to the Tourist Office.

We had a decent sized room, comfortable to stay in. Bathroom and shower was good. Bed comfortable. It feels like a 3 star hotel but in terms of value for money it is a good place to stay. The place has a happy safe feel about it. The reception staff truly stand out for their enthusiasm and helpfulness.

Be aware that there is quite a significant disparity between rooms. The first room we were offered looked out into an enclosed inner courtyard. Very dark and with a sealed window, to prevent access to the room from a fire escape ladder. Had we not then been offered another room, I wouldn't have stayed.

+ Location - the hotel is located in the old town, within walking distance of the main attractions, train station and bus to the airport. + Environmentally friendly policy - reminders to save water and electricity and to keep noise down. + The staff was friendly and the check-in process was smooth. + The room and bathroom were spacious, modern and clean. Toiletries were provided.

I could hear the water running in the bathroom in another room, but it was no big deal.

Excellent room, very high ceilings, has everything you need, spacious enough, has a hairdryer, a table to work on a laptop, and a wardrobe. Worried about the environment and save water and energy! Walking distance to the train station and the entire city. Very easy to walk around.

I couldn't change the AC to a lower temperature; it only accepts 23C. In the evening, the bathroom was too dark as it had only one light and was very spacious. I found the bed a bit too soft for my preference.

Staff was nice and helpful. Hotel is in a good location. Bed was comfortable, I'd probably stay there again.

The bathroom, while not "dirty" was a little mucky...and honestly the whole room was a bit beat up, and could use a refresh. The citrus smell in the room was overpowering (cleaning solution)? I declined housekeeping to avoid having it re-applied. It gave me a headache.