Staff, View , room

We had a truly excellent stay at HR Hotel & SPA. The rooms were very comfortable, well equipped, and had a fantastic direct view of the sea – waking up to that scenery was definitely one of the highlights of our experience. All the staff were extremely friendly and helpful throughout our stay. We would especially like to highlight the hospitality of Toni, one of the owners, who welcomed us with great warmth. He was always available to provide us with useful information and tips on what to see and do in the area, helping us make the most of our time there. On the day of check-out, he even kindly offered to take us to the train station – a gesture we truly appreciated. We highly recommend this hotel and hope to return soon!

The location is very nice, the room was clean and the view from the balcony was amazing 👏 Breakfast was nice, very helpful staff . The receptionist and the man who in the hotel took very good care of us by offering to bring us to the train station and gave us great info how to travel from there on. Very satisfied with them 😊 We'll definitely come back.

The only thing that can be improved is the inventory of the balcony. The floor, table and suroundings could be better, just to complete the stunning view they can be renovated and updated. The terrace in the restaurant is a great spot for the people to enjoy the stunning scenery as well, but needs a bit of magic touch in order to complete the relaxation and enjoyment in the hotel.

Please note this review is for the Britannia Hotel (same company) we were transferred to. Firstly, all the staff here were wonderful, and couldn't have been more responsive, helpful and charming, getting our stay in Italy off to a great start. We had a spacious, super clean room with seaview balcony from where we could see Vesuvius. We enjoyed the welcome jacuzzi and lovely terrace and it was nice to be able to have a drink, hot or cold during the day. The breakfast buffet had a good variety of food with again, very lovely staff. The wifi was excellent. Also great was the location with a bus stop right outside with 15min journey into Sorrento centre or station, and a very reasonably priced and lovely restaurant about three doors away. Very highly recommended.

We would have loved if the jacuzzi had been available after 6.00pm as well.

Great spot and views are stunning. Staff were really welcoming and helpful (they dropped me to the bus stop for transfer to Naples airport after I checked out!). Building is a little older, but was very clean and everything comfortable. Some lovely restaurants / pizzerias nearby. Handy to train station where the train was only 4 mins to Sorrento. Great value for money (when compared to Sorrento).

My recent experience at Hotel la ripetta was exceptional, thanks in large part to the incredible kindness and professionalism of Gina at the reception. Her warm smile and helpfulness made my stay extremely enjoyable from the get-go. The hotel rooms were cozy and comfortable, ensuring a restful stay. The hotel's spa was a true oasis of relaxation, with rejuvenating treatments and a soothing atmosphere. Kudos to Gina and the rest of the staff for the excellent service and welcoming atmosphere of the hotel. I can't wait to come back!

Everything is great there

The hotel front office staff were great, nothing was too much trouble, etc directions, additional items required for the room and even different room options. Liked the personal touch at breakfast. Beautiful location. The hotel could do with modernisation, however it does have character.

Its location was superb. We could walk to the station and to the port to go on the boat trips. The staff were exceptional and extremely informative and obliging- especially Gina and Tony.

Nothing- it doesn’t look much from the outside but the rooms are excellent and the view was amazing.

Very good location and friendly staff thanks to the reception staff they are so helpful

Very good location the only problem and that city is taxi

The location is incredible, the view from the balcony of the room is breathtaking specially the sunset The personal was incredible very helpful they even get us from the train station. Definitely will be back.