Cristina gave us the warmest welcome to the hotel and a complimentary glass of wine. The breakfast was great, hot and cold buffet and fresh fruit. The snacks available by the pool throughout the afternoon were reasonably priced and as good quality as in any local restaurant. The term snack somewhat under sells the quality really. Pasta and seafood options were top notch. The basil came from the hotel's own herb garden and shrimps in lemon leaves used leaves from the lemon trees that grew by the pool. Our room was spotless, aircon was included and the entire hotel was cleaned top to bottom every single day. All the staff I met were friendly, pleasant and very helpful. The location is perfect with lots of great restaurants within a shot walk - the railway station is a 15 minute walk away and that wa shandy for our trips to Herculaneum, Pompeii and for catching he fast jet ferry from Sorrento main port. I am so glad that I found this gem and that we stayed in Piano di Sorrento as the main town is pretty manic these days. Piano is like Sorrento was back in 1985 last time I was there. I can wholeheartedly recommend the Albatross.

Amazing hotel, pool and views. Good breakfast and really helpful staff. Nice balconys, beach just a 10 min walk and nice out the way! Taxi is 10 min drive which is fine but costs between 40-60 euro rank / private booked and walk to Sorrento is 50min walk

The double bed was 2 singles pushed together for 2, so of course fell into the gap many times but is standard for hotels. Aircon went off in the middle of the night every night, and when we went to turn it back on still kept going off but then would come back on early morning.

It’s near to everything and accesible when reaching with public transportation, Sorrento it’s just at 2 stop with public train. Room have a stunning view on the gulf. Customer service it’s great, very helpful and provided a lot of information on the local area and good advices. Room was cleaned everyday. Christina the front desk was very kind and the owner was very helpful. I would definitely come back in the future

Friendly and very helpful staff. Special thank you to Cristina. The location of the hotel in close proximity to Sorrento and very good as a base to explore Amafi cost, Pompei, and many more attractions in the area. Swimming pool with sunbeds and sea view from the room. Fridge in the room.

There could be a bottle of water and a few disposable cups provided in the room for the start.

The staff were fantastic! Especially Carmella at reception who was an absolute angel in helpings us! We had an unforunate incident at another hotel which left us no where to stay for the night and no way for getting out of Ercolano however Carmella was amazing and arranged a taxi to collect us. The room was clean with a beautiful view. There was lots of choice for breakfast and was lovely and fresh. Dinner in the hotel was fabulous and excellent value for money. Staff in the dinning room were wonderful. On the way to the train station with our cases staff contacted local mini bus to drop as the station. Hotel is a few minutes walk to shops and small bars and further along the road at the pier there is more with a larger walking route to central Piano di Sorrento Was a lovely relaxing few days after our terrible expereince and would definitely recommend.

Direct walk to the train station was a little awkward due to the narrow roads but was manageable.

We absolutely loved this hotel. The pool and breakfast were fabulous. The staff were great, particularly a big thank you to the fabulous receptionist, she was very helpful and friendly.

There wasn't anything to not like.

Lovely hotel, amazing staff and love the location! Train station isn't too bad of a walk but be careful if out at night as the trains from Sorrento don't return after 10pm we found. The staff even gave us a free upgrade which was much appreciated. Would happily stay again.

Rooms were clean and spacious, big pool with lots of sun chairs/ outdoor seating. Breakfast everyday was good. Excellent staff. 10 min walk from the train station, doesn't take long to get to Sorrento. 15 min walk to the beach.

Very polite stuff and excellent service

Not so many restaurants around if you want to eat outside the hotel

The staff were very friendly and the hotel had a family feel to it. The location is quiet, which we liked, but with plenty of bars and restaurants within a 5 minute walk. The pool was a nice size and our children had a great time in there with other children.

On a weeknight ( not at the weekend) it wasn’t always possible to have a late night drink after returning from a meal out.