I am writing this to express our sincere gratitude for your hotel's exceptional hospitality from the staff, particularly Sara. Our visit was for an unexpected funeral. From the moment we arrived, Sara exuded a warm and welcoming atmosphere. She went above and beyond to accommodate us and other family members staying at the hotel, especially when we had to lengthen our stay. She helped lighten the load of a very emotional time.

Nothing I can think of

The room was clean & comfortable, & I enjoyed the TVs surround sound. The beds were soft & pillows were fluffy. Breakfast was Exceptional, my family & I were given plenty of options, such as Biscuits & gravy, waffles, bacon, eggs, yogurt, toast, muffins, coffee & juice. The showers were hot & I would surely stay again. Be careful in the pool area, that slide is probably just appropriate for kids aged 11 & up unless highly supervised & live saving devices are used.

It was a slow drip coming from the faucet of the bath tub, & the toilet chain continued to come lose & the toilet wouldn't flush sometimes. Tiny but very fixable issues that did address to the staff. Still an overall good stay.

The people were very friendly, especially Sara, Jessica. Enjoyed spending time at the bar area and socializing with other people staying at the hotel. The breakfast was super good with a wide variety to choose from.

Coffee a little weak.

Breakfast had a variety. Very good. Clean rooms.

3rd day: Ladies attending to breakfast were too busy chatting with each other and food ran out.. 2nd day: asked for fresh towels and there wasn't any available. Hot tub was never hot.

I'm looking at my bank account and it looks like I paid twice for the room. I had a room reserved with a visa card but the night I stayed and checked in I gave a Mastercard in my husband's name Timothy Michael and paid for the room on it. But 160.73was taken from my act for this room on Nov 8th. I expect to be refunded this as soon as possible.

Would definitely stay here again!

The card machine was down, so if we wanted to leave, the front desk had to come open our door for us.

The bartender, Kat, was awesome and very sociable. We will definitely be back.

The pool and hot tub being closed the whole time we stayed.

Very clean rooms and lobby.breakfast had lots of variety and was delicious

Pool was cloudy and cold

very comfortable stay

Exercise room machines are in need of repair and weights are missing.