This place is perfect for families, as the room comfortably accommodated my family of four. The space was incredibly spacious, which made our stay so much more relaxing after long days of exploring. The room came equipped with essential amenities that made our trip hassle-free, including a washing machine, hair dryer, and refrigerator—everything we needed for a convenient and comfortable stay. The location couldn't have been better! Located close to Osu Shopping Street, with many eateries nearby. Plus, the Osu Kannon Station on the metro subway was just a 10-minute walk away, making travel around Nagoya super easy. There’s even a minimart near the station, which was perfect for grabbing quick snacks and essentials. Additionally, we loved the cute board on the wall in the room that provided information about interesting places nearby, including shops, restaurants, and other attractions. It was such a thoughtful touch and helped us discover some hidden gems in the area! What truly elevated our experience was the staff. They were incredibly polite and helpful, always ready to assist with a smile, whether it was providing local recommendations or addressing our questions. Their warm hospitality made us feel right at home. I highly recommend Gold Stay Nagoya Osu to anyone looking for a family-friendly, well-located, and comfortable accommodation in Nagoya.

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The apartment was excellent. Keypad entry to room. Coffee maker in room and coffee pods available at reception, kettle as well. Washing machine, washing powder and delicates bag provided, shower room becomes a clothes drying room. Kitchen with fridge and microwave, cooktop, grill oven, water filter. Safe for valuables, plenty of coat hangers, drawers. Japanese bathroom with bathtub, hairdryer. Towels changed daily if required and rubbish collected, room cleaned once during our stay. Television (no english channels), comfortable lounge, Alexa. Plenty of pillows, beds are firm. Can open a window for fresh air, also have ac/heating unit. Dehumidifier. Very quiet at night. Very clean. Reception staff always greeted us, good english, everything explained well as we needed to change rooms during our stay (had to book two different rooms due to availability). Big room, short walk to 7-Eleven and restaurants. Bus stops and train station walking distance. Would definitely stay here again. Thank you to the staff for arranging taxi's for us.

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This was my second time staying at Gold Stay Nagoya Osu after a wonderful trip to Takayama, and once again, it was an outstanding experience. I truly appreciate how the hotel helped us by keeping our luggage safe, allowing us to travel light to Takayama for a few days. This thoughtful service made our journey so much easier. Just like my previous stay, I loved how the room comfortably accommodated my family of four. The location remains perfect—being so close to the Metro subway made getting around Nagoya a breeze, and having eateries and a minimart nearby was incredibly convenient for our daily needs. What stood out this time was the exceptional service during our early morning departure. The 24-hour reception was a lifesaver, making our checkout process smooth and hassle-free despite the early hour. I was especially touched by the kindness of the male staff member on duty that morning, who went out of his way to help carry our luggage to the transport vehicle that took us to the airport. Such gestures of care truly made a difference. I wholeheartedly recommend Gold Stay Nagoya Osu to anyone visiting Nagoya. The combination of family-friendly accommodations, prime location, and outstanding service makes it a top choice. We can’t wait to return for a third stay!

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Very well thought-out room layout. Separate restroom and bath area with clothes heating function. The kids were super happy in the zoo themed room with lots of soft toys to keep them company. Friendly and helpful English-speaking staff, next door parking availability and fast lift. Rental of Nintendo Switch was a highlight for the kids, the hotel also provided rental of baby chair, perfecting the in-room dining experience for kids. Roadside access was convenient for food delivery pick-up.

Room cleaning only available for bookings of 4 nights onwards and only once for our 4-night stay. Beds didn't feel very clean especially with the soft toys (hard to maintain I guess). Washing machine in the room was convenient, however washing capacity was small. Pillows small and not comfy. Lights abit too bright and glaring when fully turned on.

A well-sized hotel room perfect for a family of 6, complete with a washing machine, clothes-hanging space, and a clean, tidy layout featuring separate toilet and shower areas, ideal for larger families. Different theme rooms are favorable to kids.

The room includes a washing machine with a spin-dry function, requiring some space to hang near-dry clothes; however, a washer-dryer combo would be more convenient for travelers to save time. Additionally, the paid parking next door is small and often full, so we had to park at a lot about a 3-minute walk away. Both issues, however, are minor and did not significantly affect our stay.

Beautiful and welcoming lobby area, bright and cheery and has lots of food recommendations on the map on the wall of the lobby. Some comfy seats, books, charging points, vending machine, separate male, female and accessible toilets too. We were wowed from the moment we stepped in. Staff were superb - very friendly and helpful. They even helped us move our luggage to our rooms when we came back for check-in. Facilities were awesome and room was well-equipped - our bathroom even had a Dyson hairdryer. Need to take most amenities from the lobby, e.g. coffee capsules, toothbrush, utensils, dishwashing liquid. Dryer function in bathroom was excellent.

Location of hotel is a little deserted - seems like a residential area. Would suggest not to come back too late at night as there weren't many people around the area. The family room we booked had a double decker bed that had no proper side board, only a pole. Dangerous for young kids or mall sized people as can easily roll through the pole and fall down onto the floor. Please consider how to improve safety for this bed. Room didn't have much floor space to open our 5 luggage. We had to shift the huge couch around to make space. Small washing machine, only 3.3kg load. Pretty noisy too, so we wish there was a door to separate the kitchen from the living room area because we could hear the washing machine running from our beds.

The location is a quiet area but just a short walk from the main Osu shopping area. The themed concept (we chose safari) was a nice touch and the kids' loved it. Some nice touch was the Dyson hair curler and hair dryer in the room, a clothes dryer using the bathtub area (great idea!), and the choice of Keurig coffee/tea capsules. There is even a small washing machine - everything is so compact in the room, and yet there is more than enough space for up to 6 pax (we had 2 adults and 3 children). Highly recommended!

The multitudes of stuff animals took quite a bit of our walking/packing area - wished it was lesser or that we can chuck it somewhere - otherwise the place will be much roomier!

The room here was really nice. Loved the kitchen, couch and bathroom. The room is spacious and the beds are comfortable. Everything was really clean and sanitized. The surroundings are peaceful with a nice temple with trees across the street. It's convenient for traveling around Nagoya but in a quieter area. If you want to cook your own meals a bit this place is a good choice for that. The bath was also really large and relaxing.

It's a little inconvenient to have to rent the cooking supplies (pots, pans etc) but it's still at no cost. I don't think they had any Tupperware to rent so we had to just use some plastic Ziplocs for leftovers.

Clean, full facilities of service apartment with high fridge, microwave, oven toaster, washer, humidifier, stove, dryer bath room, big sofa, quiet, everything looks new & are functional, rental bikes at door, easy check-in & check out

no shower caps, no body lotion, room window glass are opaque, can't see outside, can't open, tv has no news channels, no shuttle bus service to shopping or subway: web site should list all appliances provided, pictures of room differs from reality

The location was convenient to Osu Kannon area. the staff was helpful and friendly. We really liked the family room itself. The beds were comfortable, the double bunk beds were well designed (with the slidable walls of the bunk beds, my son loves the bunker-like bottom bunk), the room was well laid out and the amenities were nice.

The top bunk was a bit too hot - the air conditioner didn’t blow that direction. (Room 503)