Room was clean and had a table/chairs for dining as well as microwave and frig. It was right across the street from an excellent restaurant. Had plenty of vending machine options as well as close proximity to a gas station. We wanted for nothing.

Mattress was firm but cupped which the staff warned us it was due for replacement. It wasn't obvious when I first slept on it but it did make my back sore later because I'm a stomach sleeper. (The rooms on the first floor have new mattresses but we wanted the third floor anyway.)

The parking lot was great we were able to park close to our room and not carry our bags through the hotel. The location of the hotel to some of the main attractions in Gatlinburg, is very good. The view from our room was also very nice. The room was clean and comfortable. We enjoyed our stay.

The traffic getting to the hotel is awful. We were a bit surprised by that. We discovered we should have researched the area better. We did not eat breakfast at the hotel as the wait for food was longer than we cared to wait.

Very clean , very kind staff, decent breakfast. Close to freeway

We checked in late in the evening I’d say close to midnight so we had hopes to sleep in a little with check out being at 11. We were woke up by the house keeping vacuuming the room right next to ours at 8:30 am and other loud noises. Water pressure in shower could be better and maybe new mattresses but it was good for the night.

I had a wonderful stay at this hotel! It was impeccably clean, and the staff were incredibly polite and attentive. The breakfast was excellent, with a wide variety of options to satisfy any taste. I especially appreciated the coffee-to-go cups, which made my futher travel so much easier. Highly recommended!

Nothing to add here.

I fell while exiting the front door and two of your desk clerks, one at time of fall and the other the next morning as that experience came up in conversation. Both were friendly, extremely helpful and comforting to this old lady.

Zero dislikes.

Very clean, simple, quiet accomodations. Room was spacious with space for people and bags. Front desk staff was helpful. Great continental breakfast with lots of options.

Beds were a little in the firm side, but no complaints otherwise.

I was worried about the noise keeping me up as I no longer live in Centralia and the front staff was very accommodating. Placing me on the top level so there was no one above me and in a room farthest from the highway.

The Pepper Mill is an affordable place to stay with friendly staff, easy check-in, and clean rooms.

If you're looking for a hotel with cloud-like beds, a vast breakfast selection, and high water pressure, the Pepper Mill isn't the right choice for you.

Room was larger and very clean. Just off highway. About a mile from Centralia College.

Under renovation. Lobby area draped from ceiling to floor with plastic tarps. Back door lock was broken, forcing access from front or side entries. If it matters to you, bathroom was claustrophobically small.

The rooms are nice in size, soundproofing makes the highway noise disappear, and the staff are pretty nice.

The building can be a little hard to find without gps due to the lack of signs.