Arrived to hotel and was greeted by a very friendly staff person, explained everything about the property to us in full and made sure we were happy with the accomodations before completing booking. Stayed in a suite, which had two big rooms - looking over the 2nd floor terrace. Room was nice and cool with air conditioning - this was really needed as it was very hot when we arrived. Beds were big and comfy. Hotel was very clean and restored nicely.

Would have preferred to be away from the elevator as you can hear the chime when it goes up and down. The building is very old and doesn't have the best sound proofing, this did not bother us on this stay as it was a quiet night. There was a family function happening in the basement - which was quite loud if you were on the main floor and trying to enjoy the lobby - but they were wrapped up by 11pm. Nothing happening in the ballroom - which we were happy about as that would have been loud in our room as it was overlooking the terrace which gets used when Ballroom rented out. Def enquire prior to booking. Hotel provided earplugs which was a nice touch, I used them and it helped with the trains going by every hour - I didn't get woken once with the earplugs so had a very restful sleep.

The staff was amazing, the bed incredibly comfortable, the clawfoot tub great. And two amazing restaurants just downstairs.. Referencing the problem below even though the laundry is not done in house so there was nothing they could do on that front. The staff tried very hard to help me. Even offering me a refund though the place was so charming and the staff was so wonderful I turned it down.

I am sensitive to perfumes, and the linens were washed in very strong fabric softener. But the person behind the front counter helped me find some linens that we're not as strongly scented. I know enough people who have run into this problem I wished facilities would be more conscious.

We liked everything about the property and highly recommend should you find yourself needing accommodation in the area. More specifically we found the 1920’s property both charming and well maintained. We slept very well on crisp white bedding in warm rooms on a snowy night. The staff were exceptionally thoughtful in reaching out weeks prior to our booking to clarify a few details. Ample parking, easy to find, walking distance to sweet downtown Centralia including a number of restaurants to choose from, and the library across the street :) The sound of the trains brought joyful dreams to our little family but they do indeed provide ear plugs as others mentioned if the car sounds and train whistle are not as relaxing to you. We look forward to returning to this sweet and humble boutique hotel in the future.

We have zero complaints.

We loved the originality and history of the decore and building. It was lovely and a great conversation starter! The elevator was much needed and helpful for my mom. Everything was clean tidy. The staff were kind, helpful and flexible. We would love to return if the opportunity arises. Thank you!

The toilet was extremely low to the ground and not accommodating for one of our family members. She needed an assist to sit and stand in order to use it without any handles to grab onto to help herself up. The beds were extra, super firm, not very comfortable for that reason only, however the linens were nice and clean. It would be nice to have some sort of clock in the room, either digital or on the wall.

Lovely vintage hotel in a quaint little town. Walking distance to great shops, antique stores, restaurants and bars. Room was so delightful we really didn’t need to venture out much. Restaurants connected to the property were fantastic! Branch for dinner and Berry Fields for breakfast were great. We live only about 50 miles away but trip was so relaxing and fun we will do it again. The property was absolutely delightful!

The staff we interacted with were lovely. The room was larger than expected. The central location was brilliant. The restored 1920s construction to the hotel was beautiful. Was my first time saying somewhere with actual keys, push button lights, and a deep claw foot tub. Complimentary robes, ear plugs, and accommodation for late check-in (we arrived at 1130 pm!)

Sound transfer between rooms is exactly what you expect from 1920s construction. Creaky floors, bed was massive but too firm for my liking, the trains can be loud at night too. However, the hotel staff does provide complimentary earplugs as they are aware of the noise.

Very clean, well air conditioned, well furnished and decorated historic period rooms, the location on the square, the adjacent Berry Cafe, and the relative proximity to MSH and MRNP, made this a great find and was also a great.deal.

The street directly outside the room ( we were third floor) somehow was noisier at 11-12PM with revving and racing cars than it seemed to be the next morning. Unfortunately the thin windows and historic building did little to stop the sound.

So elegant and romantic. Felt like a European city hotel. What a treat! The same hotel in a bigger city would cost 50-100% more. It's worth the trip from Portland or Olympia to stay here to save on cost for a romantic getaway.

The one thing that you might want to be aware of is that the cold and hot water come from right and left faucets, just like in Europe. (This actually endeared me to the place!) But the hot can get VERY hot. Centralia is a more depressed area. You would probably normally stay here if you were already going to be in town or nearby. But there are plenty of options for food and shops within walking distance and a small movie theater. There's really nothing wrong with the hotel itself, and it's like a secret European getaway in the middle of a small town in Washington.

we didn't eat breakfast. I really enjoyed the bathtub the water pressure was great. My grandson had a bubble bath with lots of bubbles, I had a nice long soak afterwards it was very nice. i

I can't think of anything that would of made our stay better. The price was right and it was very unique' I've already told friends about the Hotel and would definitely stay there again.

Sherry went the extra mile for me. I needed to check in early and she met me face to face so she could be sure I got situated.

This is a 1920's hotel professionally renovated and spotlessly clean. They have a restaurant that opens at 7am but I wish there was coffee service available earlier.