I have been staying often in Martinsburg in a much cheaper place while I visited my cousin. It was quite a bit cheaper, but it was clean and convenient if dated, and the breakfast left a lot to be desired. Sadly, my cousin passed away and since I was coming for the last time, I decided to pay a little more (only about $25) for a better experience. This hotel is clean, modern, comfortable with lots of features for people with disabilities. The breakfast was outstanding with several forms of protein, the one thing I look for.

The bathroom light switch was inconveniently placed inside the bathroom where you had to reach around some big dispensers. No way to turn on the light from outside. No ice buckets in the room, only on the first floor next to the ice machine, which wasn't working. The only other ice machine was on the third floor, but there are no buckets there.

The hotel lobby was neat and provided so many things to do there and amenities (24 hr.hot beverages, a mini mart and games). The staff were very friendly and they kept everything clean. Breakfast offered a good variety of food and was well stocked. The room was huge with good use of space and good amenities ( 2 types of toilet paper😁). Beds comfy and decor was a retro, modern look. The location was nice & quiet but still close to stores and restaurants.This hotel is near to our son's house and we will stay there again.

Nothing,except the fact that we didn't book it for 2 nights!😉

The breakfast was good. Plenty of options. The coffee is ok. The hotel is very clean. The staff is extremely helpful and friendly.

Directions to the hotel. The turn off of 81 onto Foxcroft Avenue near the Chick-fil-a is extremely easy to miss and in a very crowded traffic area. Use another road to make a loop around the restaurants and stores or come in off of King Street to Mall Drive.

Great place to stay! We previously booked 1 night but when we decided to stay another night we made sure to stay here again. Affordable, clean and the staff is wonderful. Would highly recommend to anyone needing to stay in a hotel in the area. They also have free breakfast.

The only thing that wasn't a 10/10 for me was the breakfast as far as hot food goes but they had a good assortment of breads, cereals, yogurt etc.

My fiancé and I traveled to Martinsburg overnight and the stay at Tru was excellent. Hotel was very peaceful, clean, and our room was comfortable. Breakfast was good especially the pancakes. Very business savvy place good for travelers who need somewhere to stay for a work related trip.

Nothing to complain about but wish there was a pool!

Everything was excellent! The hotel is very clean and tidy. It opened recently, so everything looks very modern. I loved the design of the lobby and the room. The lobby had a pool table, coffee, and tea. We even managed to do our laundry in the laundry room located on the first floor. Highly recommend it to everyone!

The front desk staff were very friendly and helpful. The room was clean to my high standards which is rare for me.

Well in order to have premium WiFi in the room and watch the firestick you have to call a number to set it up or it will not work. I don’t feel I as a customer should have to do that.

The bed was exceptionally comfortable.

The bathroom floor would get soaked from taking a shower and we had to use our towels to wipe it up.

Beautiful facility. Wonderful staff.

You need security in this location. Non-patrons can easily access the facilities. Patrons and staff need to feel they are safe at all times, not just the day time hours.

Clean, quiet and prime location. Fun activities on site and shopping/restaurants within walking distance

No complaints, this was an enjoyable experience