236 reviews
From
$120801 Snapp Street, Martinsburg, 25401, West Virginia, United States
236 reviews
1/27
Business center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Tru By Hilton Martinsburg is a 2-star hotel in Martinsburg, West Virginia, United States, about 1.1mi from the city center.
Address: 801 Snapp Street. The property has 236 reviews, and prices start from $120.
Amenities include free Wifi, breakfast offered, and pet-friendly options with extra charges, plus a business center, fitness center, air conditioning, a 24-hour front desk, non-smoking rooms, an elevator, and free toiletries.
Tru By Hilton Martinsburg proves that budget-friendly stays can be pleasantly practical. Free breakfast and free Wifi help travelers hit the ground running, while pet-friendly options—charges may apply—make it easier to bring a furry companion along. A business center, a fitness center, air conditioning, and a 24-hour front desk keep plans on track, and amenities like non-smoking rooms, an elevator, and complimentary toiletries add convenient touches.
Two queen rooms and king rooms offer flexible sleep setups for groups of various sizes, always kept non-smoking. The two-queen configuration accommodates up to 4 adults and 3 children, while the king layout also supports up to 4 adults and 3 children.
Located at 801 Snapp Street and about 1.1mi from the city center, this Martinsburg base is ready to welcome guests. Cash is not accepted, but major cards—including American Express, Visa, Discover, Mastercard, Diners Club, UnionPay debit, and UnionPay—are accepted. With a history of 236 reviews, the property offers a clear sense of value and traveler experience.
Closest airports
Hagerstown Regional Airport
22.3miWashington Dulles International Airport
45.1miAltoona-Blair County Airport
61miBusiness center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Show 4 photos
King Room, Walk in Shower
1 King Size Bed
Wifi
Refrigerator
Air conditioning
Free toiletries
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More details
This double room features air conditioning, heating and a TV with cable channels. The unit offers 1 bed.
Show 3 photos
Room - 2 Queen, Walk in Shower
2 Queen Size Beds
Wifi
Refrigerator
Air conditioning
Free toiletries
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More details
This quadruple room features air conditioning, heating and a TV with cable channels. The unit offers 2 beds.
Show 4 photos
King Room
1 King Size Bed
Free wifi
Flat-screen TV
Refrigerator
x4
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x3
More details
Show 3 photos
Room - 2 Queen
2 Queen Size Beds
Free wifi
Flat-screen TV
Refrigerator
x4
+
x3
More details
King Room, Accessible
1 King Size Bed
Wifi
Refrigerator
Air conditioning
Free toiletries
x4
+
x3
More details
Room - 2 Queen, Accessible
2 Queen Size Beds
Wifi
Refrigerator
Air conditioning
Free toiletries
+
More details
Show 4 photos
Accessible Room
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More details
9.1
236 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Nicholson-
10
July 2025
My husband and I stayed here for a couple of days due to being on call to be induced to have our baby at the hospital and we live over an hour away. When entering, I was surprised to see how clean the room and lobby area was. The lobby had a lot of fun games and activities to offer. It looked very comfortable as well. The employees were are incredibly nice, welcoming, and accommodating. Breakfast was okay. I felt it could've been a little more extensive as far as options go. They obviously allow pets and I was pleased to see all the well behaved pups walking around. The gym looked nice when walking by. The bed was very comfortable, even at 9 months pregnant. I loved the way the room was set up but would have appreciated a bigger fridge and microwave in the room. They do have a microwave you can use in the lobby. The shower was very nice but be careful if you have kids, it gets very hot very fast! My husband and I stayed in room 235, at the very end of the hall and were incredibly happy to unexpectedly have such a great view of all the fireworks. There were some unsavory characters walking around the hotel at some points but we never felt unsafe.
No microwave in the room.
Suzanne
10
March 2025
I have been staying often in Martinsburg in a much cheaper place while I visited my cousin. It was quite a bit cheaper, but it was clean and convenient if dated, and the breakfast left a lot to be desired. Sadly, my cousin passed away and since I was coming for the last time, I decided to pay a little more (only about $25) for a better experience. This hotel is clean, modern, comfortable with lots of features for people with disabilities. The breakfast was outstanding with several forms of protein, the one thing I look for.
The bathroom light switch was inconveniently placed inside the bathroom where you had to reach around some big dispensers. No way to turn on the light from outside. No ice buckets in the room, only on the first floor next to the ice machine, which wasn't working. The only other ice machine was on the third floor, but there are no buckets there.
Anonymous
8.2
August 2025
We were not aware that our room would not be cleaned the day after we arrived. We arrived on a Friday afternoon, We went out all day Saturday and returned to an unclean room with not fresh towels and trash in the pails not emptied. We went to the front desk and were told rooms were cleaned every other day as it was the "slow season" and we needed to make a request in order to have the room cleaned if we wanted. We were not told this when we checked in.
Jennifer
10
August 2024
The hotel lobby was neat and provided so many things to do there and amenities (24 hr.hot beverages, a mini mart and games). The staff were very friendly and they kept everything clean. Breakfast offered a good variety of food and was well stocked. The room was huge with good use of space and good amenities ( 2 types of toilet paper😁). Beds comfy and decor was a retro, modern look. The location was nice & quiet but still close to stores and restaurants.This hotel is near to our son's house and we will stay there again.
Nothing,except the fact that we didn't book it for 2 nights!😉
Sandra
10
July 2025
It’s clean modern very well done and in ideal location close proximity to restaurants and stores. Rooms are new and beds comfortable. Pillows were fresh clean and comfortable for sure newer. There is also a play area in the lobby for kids which was appreciated since I traveled with kids. I love tru in various locations never disappointed as of yet.
Coffee wasn’t strong enough tasted like they forgot to add new pod —> flat
Dusty
8.2
April 2025
The breakfast was good. Plenty of options. The coffee is ok. The hotel is very clean. The staff is extremely helpful and friendly.
Directions to the hotel. The turn off of 81 onto Foxcroft Avenue near the Chick-fil-a is extremely easy to miss and in a very crowded traffic area. Use another road to make a loop around the restaurants and stores or come in off of King Street to Mall Drive.
Danielle
10
November 2024
Great place to stay! We previously booked 1 night but when we decided to stay another night we made sure to stay here again. Affordable, clean and the staff is wonderful. Would highly recommend to anyone needing to stay in a hotel in the area. They also have free breakfast.
The only thing that wasn't a 10/10 for me was the breakfast as far as hot food goes but they had a good assortment of breads, cereals, yogurt etc.
Dave
8.2
July 2025
Bed was very comfortable and the shower was the best I've ever used. The A/C worked great. The hotel was clean and in a very convenient location to services. The staff was welcoming and helpful.
The room was a bit on the smaller side. We didn't have our room serviced during our stay. No closet or place to put luggage.
Lucy
9.1
January 2025
My fiancé and I traveled to Martinsburg overnight and the stay at Tru was excellent. Hotel was very peaceful, clean, and our room was comfortable. Breakfast was good especially the pancakes. Very business savvy place good for travelers who need somewhere to stay for a work related trip.
Nothing to complain about but wish there was a pool!
Alena
10
January 2025
Everything was excellent! The hotel is very clean and tidy. It opened recently, so everything looks very modern. I loved the design of the lobby and the room. The lobby had a pool table, coffee, and tea. We even managed to do our laundry in the laundry room located on the first floor. Highly recommend it to everyone!
Attractions
Roundhouse at Alyeska Museum
18.7miAttractions
Roundhouse at Alyeska Museum
18.7miAirports
Hagerstown Regional Airport
22.3miWashington Dulles International Airport
45.1miAltoona-Blair County Airport
61miBusiness center
Free wifi
Fitness center
Air conditioning
24-hour front desk
Non-smoking rooms
Elevator
Free toiletries
Bathroom
Free toiletries
Hairdryer
Bedroom
Alarm clock
Business Facilities
Business center
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Designated smoking area
Elevator
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet Friendly
Internet
Free wifi
Kitchen
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Radio
Telephone
TV
Video
Safety & security
Safe
Services
Wake-up service
Spa
Fitness
Fitness center
Pets are allowed. Charges may apply.
WiFi is available in the hotel rooms and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Parking may not be available
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Visa,
Diners Club,
Discover,
American Express,
Mastercard,
UnionPay debit card,
UnionPay
This property does not accept cash.
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