We stayed in a deluxe room - incredibly spacious and comfortable, with the bonus of two bathrooms. The hotel has a luxury feel throughout. Breakfast was excellent, and the staff even made eggs to order (sunny side up!), which was a lovely touch.

The room got a bit warm during the day (as temperatures in the area rise), but opening the windows helped. The shower also leaked slightly, which may need attention. More importantly, after booking, I received several phishing messages via WhatsApp that included my name, phone number, hotel name, and incorrect stay dates, claiming there was a problem with the payment and asking me to pay in advance. While this is clearly unrelated to the service during the stay, I strongly recommend that hotel management investigate how guest information might be reaching scammers.

The location is fantastic - near the main city walkway where you can easily find lots of shops and restaurants. Upon check-in, we were upgraded to a large family room that was fantastic. The bed is comfortable. The A/C works well. The showers have hot water with plenty of pressure. The WiFi works well. And the price is excellent as long as you avoid the busy seasons (in August and around the winter holidays).

Parking is expensive with tight places, but that is normal given the location. On a weekday outside the busy season, there is no issue finding a parking spot.

The hotel is really central, a great spot for exploring the city and the country. I was worried a bit around the parking situation reading other comments but we were with a small SUV and had a designated spot on level -4 and really isn't an issue. Sure the parking requires a bit of focus but it's really convenient to be able to just go from the room to the car with an elevator. Overall I highly recommend it, especially the family room was great with a dedicated room for kids with bunk beds in it.

Great place, it is exactly how it looks in the photos! I was here with my wife and 3 kids, everything was spotless clean, spacious, and comfortable. The staff was always super responsive and helpful. We forgot to book a crib but the staff promptly arranged one for us. Very easy to reach in the very center of Andorra la Vella, good size elevators (for the stroller and luggage). Walkable with lots of things to do and see nearby. I absolutely recommend it.

Not enough parking spaces on site unfortunately, but the staff was helpful and kind enough to advice where to park otherwise.

The Family room was BIG, clean and modern, the breakfast was always fresh with a good variety of options. The Location is excellent - few minutes walk from everything. and the staff was very helpful.

The only thing i didn't like was the Parking - I got a space on -2 and it was a nightmare. - but at least it had a parking :), the first night the radiators didn't work and it was quite cold - but it was quickly fixed the next day

Hotel is in a great location, the staff were friendly and professional and the room was clean. The room we had was huge, the bed was nice, the bedroom in general was very nicely laid out and the storage space was good. Place was great value for money.

We couldn't get Netflix or any streaming service to work on the TV. The bathroom was reasonable, but not as nicely done out as the bedroom.

I stayed with a group of seven in a suite of three rooms and two bathrooms. The rooms were spacious, and no one had to sleep on the couch! The hotel is surrounded by shops and restaurants, so it's easy to explore Andorra on foot. Overall, it was a good value for the money!

1. No on-site parking (the lot was full) 2. No gym facilities

Comfortable room, there were two, I was in a group of six, and there were two bathrooms in the rooms. Great service, good food with variety.

There was no space in the garage, so we had to park the car in a nearby garage. When we arrived, the room wasn’t ready, and it was already past the check-in time.

Generally everything! Seriously! This hotel doesn't have weak points. The best memories we'll have from hotel's restaurant, where incredibly friendly stuff made our day every morning 🙂 Always smiling, with fantastic attitude they were for us every second. Well done guys! 👍 The cuisine is amazing! The menu diversified, the taste and the plating on the highest level. The stuff in the reception is very helpful. The rooms are spacious, well arranged and very clean. The bed was comfortable. We recommend this place to everyone who is looking for a good quality and unforgettable atmosphere. Great job EXE PRISMA!!! We're looking forward to return there 🙂

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This is a really nice place. Very very clean. The room is huge with a bunk room and two bathrooms. It’s right off the shopping street. Close to the Caldea Spa. Don’t miss the spa. And there is a little Fondue place around the corner Cheese Art fondue, fun and reasonable price.

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