Kanemidori is a beautiful ryokan just steps away from Yubatake and central Kusatsu. The room was enormous and absolutely stunning traditional tatami room. We got to enjoy new yukata designs each day of our trip, and the quiet and beautiful baths were almost always empty when we visited them. The staff didn't speak much English, but we were able to communicate everything necessary. They even came to the car when we arrived and took our bags! It was a lovely and relaxing experience.

One thing to note is there is a smoking room on the third floor. We couldn't smell smoke in our room, but in the hallway on the way to the elevator it was noticeable. If I were staying again, I would request a room on a floor without a smoking room.

The staff was the most outstanding, polite staff I've ever had the plesaure to be treated with. This is what Japanese hospitality is like. I truly respect it. The rooms were big enough and very clean. The hotel in general was very well kept and the Japanese astethic was great. We also stayed in a private Onsen of the hotel for an additional charge, which was totally worth it. It was an outside Onsen and it was snowing - truly romantic. The price for value is excellent and the location is great too. Just a 3 minute walk to the city center.

Nothing, everything was excellent.

The staff were incredibly helpful. English was a bit tricky but they were very willing to work with translation apps and had a lot of patience. The private baths were wonderful and worth the fee. We didn't get a chance to try the food but the location was a convenient distance from Yubatake - short walk and not as sulfury. The area is very quiet, residential and a very short distance from the bus station. There were even directions on the road to get there!

If you're looking for a proper and traditional japanese hot spring hotel experience, definitely consider staying here. The staff was very kind and attentive. They didn't speak English, but had prepared a translation of all important information for us in English and did their best to give us a good experience. The hot spring facilities were beautiful and the room was also very nice. If you want dinner at the hotel, you need to book it in advance. But there's several good restaurants in town.

Be aware that getting to Kusatsu Onsen Town from Tokyo take some hours and to prepare cash for the bus tickets. The bus does not accept Suica.

The individuals running the hotel were most welcoming and attentive. The public baths felt very looked after, and the rooms felt incredibly authentic. My party was greatly appreciative of the staff and how willing they were to help us settle in. Despite their somewhat limited English, we still felt like they did their best to communicate and we certainly felt cared for throughout our time there. We trust recommend checking out their outdoor onsen and massage chairs, which are most indulgent indedd! We really recommend this one!

Everything was perfect.

Beautiful mix between traditional Japanese and modern hotel with all the facilities needed. Epitomises Japanese care and services. Everything is meticulously clean and laid out to perfection, works like clockwork. The tea upon arrival, hotel onsen and yukata were a lovely part of the experience. The location was in the middle of everything. I would definitely stay here again

Futon could have been a bit thicker so more comfortable

The ryokan looks new and the design is elegant and modern. Our room was spacious and well maintained. The ryokan is a stone’s throw away from Yubatake and the shopping streets. The meals provided was a sight to behold and tasty too.

The hotel was clean. Staff were amazing people - treat them well and with respect and you'll get it back plus more. They treated us like gods which at times, was overwhelming. But we appreciated the level of service that they offered.

The inn has a lot of charm. The onsen was really cosy, not too crowded (in January), and beautiful. The staff was warm and welcoming, and this feeling applies to the inn itself. Thank you again for having us!

It was exciting to be able to choose your own yukata to wear. The breakfast was amazing. The internal elevator to the baths was handy as you don't have to travel through a lobby/large public space. Had a great time in Kusatsu thanks to Kanemidori.