Walking in to room, we were gobsmacked by the view of Mount Fuji. I couldn't believe we saw Fuji from our room, I thought the hotel staff were joking, but it was amazing. All the staff had extraordinary customer service and were super accommodating. Loved the downstairs food and entertainment space, and the cupboard and drawers you could help yourself to tea, sugar, etc. Loved the free lounge clothes provided for the hotel. Location was literally right next to the train station. Also the bonus Italian food van outside was great. Loved the rooftop area and view too.

Was a little pricey, but totally worth it!

Location close to restaurants and train station, Room reasonable size and functional. liked the technology in the room, Amenities ( tea , coffee etc), some reception staff excellent, personable and friendly made us feel like valued guests, TV good, shower enclosure very good and user friendly. Would stay again and recommend to others.

no sign pointing to reception, toilet roll holder in awkward position and potentially dangerous, PAPER CUPS - hardy environmental friendly as Megu Fuji 2021 claim to be, Some reception staff not so welcoming and need training. When we first checked in - I said hello in Japanese only to be greeted but the female receptionist simply said "passports", When passing reception staff throughout our 4 day stay, rarely did we see a familiar face at reception and 50% of the time no social greeting by the staff - we were wondering if we were really welcome guests. Overall, it is acknowledged this region is expensive for accommodation but this establishment at 30,000 yen a night is moderate value

First of all: Thank you for the exceptional customer service both throughout our stay and afterwards. I left an item in the room and the staff kindly contacted me and then went through the trouble of posting it to me overseas. This boutique hotel is architecturally stunning and modern, peaceful location is a couple of minutes walk from the train station. We had a very nice room with great beds on 4th floor with a clear view of Mt Fuji (provided the weather was good). Hotel offers excellent free amenities (coffee, toiletries etc.). as well as a discount to the wonderful Fujiyama onsen which is a a unique experience just a cheap 2 km taxi ride away. They also have good restaurant recommendations and a friendly Italian food truck parked at he front in the evenings also sold nice pasta. Downstairs has a good common kitchen and lounge area. Great roof terrace with 360 views. I highly recommend Megu Fuji for your stay at Mt Fuji.

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The front counter spoke excellent English and he was really good at assisting when we had questions. The location was a short walk from the train station and bus depot. A number of places to eat but the accommodation had a kitchen, some food (honour system) and a nightly Italian food truck that sold excellent pasta and sausages. The laundry was free and we enjoyed complementary coffee on the roof with an excellent view of Mt Fuji. The accommodation was modern and beds were large and very comfortable and we had a separate toilet and shower that were on the large side compared to most accommodation in Japan. One of the guards at the train station also spoke excellent English so he was very helpful in accessing public transport to a number of destinations. I highly recommend!

It was all good, no complaints. We had a lovely time.

We had an amazing experience thanks to the incredibly friendly and English-speaking staff member who welcomed us. He was like a personal tourism officer, giving us fantastic tips on how to explore the Kawaguchiko area while avoiding the tourist crowds. He even suggested some hidden gems beyond the usual lake and pagoda sights! Despite arriving late, the self check-in process was a breeze thanks to the clear instructions provided. Our room was perfect for two people, with plenty of space to relax. The mini café on the first floor was a delightful surprise, offering free coffee and tea. Plus, each floor had a microwave oven, making it easy to heat up our meals. The place felt like a mini tourism info center with lots of reading materials available. It was so quiet and serene, perfect for a peaceful getaway. The rooftop was a highlight, offering stunning views of Mt. Fuji – an ideal spot for some quiet moments. Overall, the place was fantastic and definitely worth the cost. Highly recommended!

The nearest convenient store and supermarket is about 1km. I suggest you buy everything you need before you check-in.

We had an incredible experience at this hotel! The rooftop offered a stunning view of Mount Fuji, which was a perfect way to start and end our day. We were hoping to enjoy the same view from our room, but unfortunately, on the third floor, the view was blocked by a building in front of the mountain. What really stood out was the reception area, where you could even choose from a selection of pajamas, a thoughtful and unexpected convenience. Lastly, the hotel’s location was perfect for our sightseeing trips. Being right next to the train station made it super easy and convenient to travel to all the main attractions. Definitely a place we’d love to return to!

Our room was located next to the elevator and the area with the microwave, which got busy at times. This caused a bit of noise, especially in the evening, which was a bit disruptive.

I requested a room with two twin beds, and communicating with the hotel before our arrival was easy and efficient. The hotel is conveniently located near both the train and bus stations, which was especially helpful since we were traveling with large luggage. They offer free bike rentals, and we thoroughly enjoyed a morning ride around Lake Kawaguchi. The rooftop boasts one of the best views of Mount Fuji in nearby blocks. We were also able to visit Arakurayama Sengen Park, either on foot or by riding short train back. The hotel staff were friendly and very accommodating—when our travel plans changed, they offered several helpful solutions. They even arranged a car to take us an hour south to Mishima Station so we could catch a fast train to Kyoto.

They upgraded our room with mt Fuji view ! We are very happy and thanks to Megu Fuji! The location is awesome with the direct view to mt Fuji at the roof top ( and our room) , walking distance to mt Fuji station. Also very near to the few popular tourist spot for mt Fuji view . It is very convenient we can catch sunrise of mt Fuji view within minutes once wake up, the rooftop giving the unblocked view of it! There are simple breakfast, onigiri and red bean. Kitchen area equipped with all the needs. A simple drinks station located at room level given us very convenient to take the hot drinks at night. Check in and out experience is very good with the flexible and help from the staff.

The room is quite cold during the night. Not sure is the room insulation not good or the aircon/ heater function have issue.

It's a very nice and cozy hotel. It's very close to Mt Fuji station which is about 2 mins walk. The staffs are very friendly and helpful. They can even organise the luggage delivery service for us. Although, I think that the price for the luggage delivery service that they charged are higher than the previous hotel that we stayed. There are some restaurants and cafes close by too and most of them are short distance walking. I like the rooftop/terrace where you can see the Mt Fuji. Overall, we enjoyed our stay there.

Nothing

The room was very clean! Bed really comfy. Spare towels downstairs along with other free things. The staff are really friendly and helpful! There is a lovely cake shop just up the road called Abend! Convenience stores within walking distance only 10 minutes you also have a couple to choose from! Plenty of places to eat close by also. If you have a car the hotel also provides free parking. There is also roof access where you can view mount fuji from! Food vans also visit regularly too. They also have biked to hire and umbrellas to use for when it rains! Would recommend and we would stay again if ever in the area , thank you 😁

Nothing we didn’t like.