“Big thanks to Holiday Inn Agra for the fantastic hospitality and amazing room decor! From the moment I checked in along with my family, the staff were warm & welcoming. The day we reach the hotel, the hospitality was exceptional, especially the gentleman at the reception who went above and beyond. Our room was beautifully decorated and exceeded our expectations. The food was amazing as well. The attention to detail and commitment to guest satisfaction truly made our stay special. Highly recommend for anyone visiting Agra! "Wonderful experience at Holiday Inn Agra!. Thanks for making our stay so special!.

Easy check-in, great room, amazing food for the price (buffet option), attentive staff, aircon

Only 2 issues we had were: - I wanted to hold on to my luggage, personal preference, but the staff member was a bit forceful and repeatedly tried to take it. As they took my partners luggage they were in the lift and came to the room, making that an uncomfortable experience as I’d rather avoid them after the encounter - during our evening meal the manager was noticeable aggressive towards the servicing staff… not sure why as, from what we saw, they were great (as said above) Overall, the above wouldn’t affect us from booking again

Everything Perfect in August will stay the same. Best value for money.

They do not have a liner in the Dustbin. Which is not acceptable cleaner must remove all garbage by Hand, even customer spit or baby diapers. They must use a liner, cleaner just like us. Liner is not used because of the less use of plastic, their reason. But anyway, it's not acceptable, management must find a way to use liner.

I recently had a wonderful stay at this hotel in Agra. The ambience is excellent, calm, elegant, and welcoming. It's located in a very prominent area, with easy access to all the major attractions, making it a perfect base for exploring the city. The facilities are top-notch, offering everything you need for a comfortable and relaxing stay. Whether you're looking to unwind or spend a lazy holiday, the hotel has everything covered. The food was delicious, and the breakfast spread was especially impressive with a wide variety of options to suit all tastes. Overall, a fantastic experience and I would highly recommend this hotel to anyone visiting Agra!

One area that could use some improvement is the valet service. The staff could be a bit more courteous and attentive in their interactions with guests.

The food was just amazing ! Breakfast and dinner was superb and thanks to chef. Service staff was also amazing, Kirti, Muskan to name a few, and some of the guys, which I am sorry to say forgot their names. Travel desk was also helpful in arranging my tour to Agra and Fatehpur Sikri and also my trip to Jaipur. Thanks to Adnan for arranging this. The driver (again I forgot his name-Parmar sahab??) was extremely helpful and trustworthy. Guide for Taj was helpful.

One of the guide who was arranged by the travel desk for Fatehpur sikri didnt show up initially, and we had someone else who didnt know English. Then we asked for the real guide (Abid?)-the switch was not comfortable for us. Then the real guide- who actually helped us with so many photos, but he was not walking along with us, making us a prey for the scammers and sellers in the road. He also took us to some shop nearby, which was not at all helpful. This part of the trip could have been better arranged by the travel desk.

Pool was nice and well kept With facilities to shower and change As travel agent I can appreciate this, handy for people having late flight wanting to go for swim before flight when they were already checked out Breakfast nice , very big assortment and good service

Although regulations are not followed by pool While I was trying to swim, that’s what pool is for , 4 youngsters - indien people were “playing “ loud making it for others difficult to do so For those a children pool should be there And swimming should be with swim outfit, not in clothes , that is highly unhygienic. Restaurant decoration could be more cosy , not canteen like

Food was excellent. Staff at door, restaurant, swimming pool, reception all were very friendly. Swimming pool was well maintained.

I am a regular traveler and mostly I stay at Holiday Inn in multiple cities. I requested for extended check out time by two hours and it wasn't accepted mentioning that I have to pay another half day price excluding GST. Being an IHG member, I didn't experience anything like this in the past stays.

Well cooperative staffs. Restaurant have enough options and choices.

Parking was a significant issue during my stay. The room's view did not meet my expectations, and the proximity to the pool raised privacy concerns. I was quite disappointed with these aspects of my stay. I believe these matters deserve attention to improve future guest experiences. I hope to see improvements in these areas. Even their restaurant amenities and foods are so delicious, I don't understand why they are canvassing and convinces gust to get 5 star ratings. honesty I don't like that.

The staff provided excellent service throughout our stay. They were courteous, attentive, and always ready to help with any requests. From check-in to check-out, everything was handled smoothly and professionally. Their warm hospitality truly enhanced our overall experience at the hotel. Ask ChatGPT

Breakfast was really good, with a great variety of options and the staff was very kind. The room was clean and comfortable. The staff members at the counter helped us bring important documentation from another city

Location. The tour organised by the hotel to visit the Taj Mahal was not good at all since the guide was more worried about us buying his friend's photographer services than providing a good service himself. He spent the whole tour on his phone.