The hotel room was spacious and clean. The hotel provides a substantial buffet breakfast, featuring a healthy selection of fruits, yogurts, pastries, cold cuts, cheeses, and breads. You can also request hot dishes made to order.

Certainly! Here’s a refined version of your review with improved clarity and flow: The water temperature in both the swimming pool and jacuzzi was uncomfortably cold, and despite informing the staff, the issue remained unresolved. The jacuzzi temperature was finally adjusted on the third day of our stay, which was disappointing, as access to these facilities was one of the main reasons we chose this hotel. Additionally, when we requested a pancake for our 4-year-old—since they had run out—the staff member’s response was shockingly unprofessional. She sighed, rolled her eyes, and displayed visible frustration in front of our child. This level of service was completely unacceptable.

My favorite hotel in Bratislava for years now. Firstly I received small room with no walk in shower which is my must have in that hotel - after asking for change in reception I got one without any problems - even bigger than I have expected. I was welcomed with sweet treat and water which was nice from the hotel. Silence in the rooms is really relaxing. Super nice reception desk people.

In hotel this quality, and price range parking could be included in the price - especially that it is not in the center of Bratislava.

I picked this hotel for its location. Very close to the Bratislava airport and walking distance to the shopping park. Also, the wellness option played its role. The check-in was smooth, I picked the room on 5th floor in pre-check-in option. The room was good size with decent storage facilities. Clean and nicely decorated. The bathroom is very large for room of this size. The wellness facilities are small but have cozy atmosphere. Very good choice for breakfast with some gluten free options

Shower corner - I like the visual aspect of the design but not practical at all. All the water was splashing out into the bathroom and due to the design of the drainage, the water stayed on the bathroom floor until next morning, making the access to the toilet very challenging. The sink was also very small for the size of the bathroom with barely any room for personal toiletries. It was also not draining very well. Sadly, not so much the hotel issue, but I asked the reception to arrange for a morning cab to the airport. The cab never arrived despite multiple chasers! One of the receptionist offered to give me a ride as a very last resource, as otherwise I would have missed my flight.

We really enjoyed our stay at the hotel. The room was spacious and very clean, making our experience pleasant. I found the hotel to be family-friendly, and we were able to use the wellness center at no extra cost. One of the things I loved most about this hotel was the late checkout on Sundays, which allowed us to relax and enjoy our stay even longer

Unfortunately, the parking fee at the hotel was quite high, and I wasn’t sure if I was allowed to park on the street, even though there were available spaces

I like the standard room with a balcony, the big king size bed, the clean room, the room had only 1 room next to us which seemed not to be occupied the whole time or the guests were quiet.

I didn't like that spa was always missing the bath robe, slippers and no one was at the reception at the spa to help. We were feeling cold in the room most of the time. The balcony door didn't have a key to lock it (my child sleepwalks and it was a massive health and safety issues). We didn't book a room with a balcony. We were happy being given one with a balcony but we didn't know it doesn't have a key.

The best part was breakfast; there is a wide variety to choose from at the buffet. The rooms are super comfortable, the reception staff is incredibly friendly, the hotel facilities and services are amazing, everything is super clean and luxurious.

"We couldn't enjoy the pool because it was always cold, only the Jacuzzi was warm. On the first night, they made me pay for the 5-year-old child's breakfast, but the following two days, another receptionist said he didn't have to pay. The drinks in the room's fridge are very expensive."

The room was clean. Bed and extra bed were comfortable. Spa was good. Breakfast also was very good. The hotel is also pet friendly. the staffs are all very nice.

The Spa and swimming pool only open after 10:00hr even on the weekend. So not possible for morning swim. The water in the swimming pool can be a little warmer. We requested for extra pillows during the booking but it was not available. Need to pay extra city tax even through on the booking.com said that it was already included into the room price. We specifically asked this and show the message from the booking.com but we still need to pay the city tax extra.

property was amazing with amazing staff especcially huge thanks to Michaella she is our hero I really don’t understand why this hotel has such low ratings i strongly reccomend to go there nice location very good breakfast this hotel has everything you need and of course i’ll repeat the best staff member Michaella if you need anything just let her know and she will make your dreams come true

We have found and booked the hotel last minute and we were surprised how much value it was for the cost. The friendliness of the stuff made a very positive first impression, then we discovered how good choice we made to book this hotel. Next time in Bratislava we will directly go there without searching and will be more prepared for the wellness part as well. Can only recommend.

The rooms are clean and pretty spacious I chose the hotel because of the recommendation of our business partner, we received corporate rates because of this.

Stayed 3 times here, but the 4th time they did not agree to give us the corporate rates of our partner anymore, because the invoicing was made to a different firm. Because of this bureaucracy, i am staying in another hotel now, and will not choose this one anymore. They will not rent at a lower rate, but also lost a recurring business client. There is a persistent smell on the corridors The breakfast is kind of boring, same stuff every day, never changes At the bar I had a bad experience with one waiter who was rude, but this was one case, the other staff was ok