We had a fantastic stay and would definitely recommend this hotel. From the moment we arrived, we felt welcomed—especially thanks to Errol, who went out of his way to help us and offer useful advice throughout our visit. His warmth and genuine kindness really made an impression and added a personal touch to our stay. The restaurant had a great atmosphere, and the lounge area was exactly as shown online—stylish, comfortable, and a nice spot to unwind. The surroundings of the hotel were peaceful and relaxing, which made it an ideal place to recharge. Thanks again to the whole team, and especially to Errol, for making our stay so enjoyable!

Bit dated in rooms carpette and furniture

Everything where can I even begin. 😭This place is truly heaven on earth ❤️ like from beginning to end everything was perfect. The staff are so so friendly like friendliest ever it doesn't get friendlier. They are also happy people the vibes of the hotel are always on a high and positive note the food is absolutely stunning especially the different dinners every night. Oh my word the lamb curry. I wanted to cry for real. So so so so good. The fire places everywhere leave a nice touch for when it's cold. The art work I could write a book about how amazing this place is. You will never regret booking here. I would definitely return again and again and again. I miss the hotel and the staff already 😔

Nothing there's absolutely nothing not to like. It was perfect perfect perfect I loved it so so much

Staff extremely friendly from the reception, to the people working at the bar, to the people who took our bags in our room during checking. Reception even contacted me to advise me I had left something after house keeping was completed on the day I checked out. Absolutely trustworthiness displayed.

The wifi was a little slow. (I am not sure if it is because of where my room was because in the dining area it was much faster). I also did not appreciate the gentleman who assisted parking our car on Saturday evening. I feel he was more focused on being right then listening to what we had to say. Even after his colleague was apologizing on his behalf to switch the fire off, he continued to ignite it. Which in the end proved to be not worthwhile.

The breakfast buffet and hot breakfast options was very tasty. The staff at the hotel are all very friendly and accommodating.

The dinner options are limited and I don't feel they were good value for money. In Graskop the restaurants like the Graskop Hotel and Harry's Pancakes are expensive and catered to foreigners, which is wrong, They should till offer value for money. We had dinner at the Italian spot down the road, which was delicious and well priced.

The hotel has a bit of a colonial period and game lodge decor and feel. There is a nice lobby seating room, restaurant and bar as well as swimming pool and enclosed parking area. There are staff on site at all hours and a good feeling of safety, security and relaxation. Location is within walking distance to several very good restaurants and a short drive to adventure activities like the Graskop Gorge Lift Co. as well as sights along the Panorama Route north of Graskop. Our room was spacious and very comfortable. Decor was nice, bed large and cozy enough. TV, A/C, wifi, kettle, hair dryer and fridge all worked perfectly. It was a good room to settle into after days out sightseeing. We also enjoyed the daily breakfast that came with room reservation as well as a couple of evening in the bar watching Euro 2020 matches while enjoying local Pinotage.

Bed mattress sank a bit in the middle but was fairly comfortable. Otherwise, we liked everything else about the property and our room.

I thoroughly enjoyed my stay at Graskop Hotel. Not only is it affordable but the rooms are clean, beds are comfortable and neat. The stuff is friendly. All the meals I had were absolutely amazing and the presentation of the food was perfect. I absolutely recommend! S/O to Pricilla the general manager!!

The rooms do not have fridges or microwaves which makes it difficult to save left overs, but they did explain that they're afraid of cockroaches cause people tend to leave their food in the appliances.

The Graskop Hotel is a great place of true and traditonal South African hospitality. Don't let yourself deceive from the outer impression on the main road. While the structure isn't of recent build the interior has a decent pool, gardens, a great restaurant and the staff is very forthcoming. Best of all hotel and rooms are furnished with modern art - truly unique. Highly recommended!

Nothing

The staff members in this hotel made us feel so welcome. They literally took responsibility for my stay & my safety very serious to a point of advising/tips when my daughter and I are out of the facility , places to visit, times that are best to visit certain sites. I can't thank this team enough Mr Edward, Mr Given Vanessa and Nelly. You guys are awesome 👌 This team will go all out with a smile. I can't emphasize it enough. During the checkout, i noticed that my tire was flat,I was told to go and enjoy my breakfast, and they changed the tire for me. The TLC here... will leave you so smitten. Felt like a queen in this facility. The way I felt so welcome, I wanted to call them back just to let them know that we traveled safely and missed them already ❤️. OOOH THE FOOD.!!!!!Dinner, breakfast...is to die for. I feel bad i forgot the Chef' name ,Mr Chef never disappoints. You guys rock!!! I'll definitely go back here.

I wouldn't mind complaining, but there is nothing to complain about.

We booked a family garden room and it was perfect. Quiet, with a little terrace and very spacious. The beds were very comfortable and the room had all the amenities we needed. It was open onto a lovely garden and a 2mins walk from the pool and the main building. We felt safe and there is parking in the enclosure. The pool was great and the decor in the main building is amazing. The staff was so friendly and helpful especially Edward. Breakfast was great and we had the possibility to eat the terrace facing the pool. There was a great choice of items and eggs were made to order. We would definitely stay at the Graskop hotel again. It's a great base to explore the panorama route.

The pool could do with a bit more seating. The piano in the lounge should not be used during mealtimes.

The staff at the hotel were friendly and welcoming. Always checked on how our stay had been going. Nolly at the bar was a star. Housekeeping endured our room was cleaned, fresh towels provided daily. The town surrounding the hotel had so much to offer from restaurants and curio shops. Easy access to the panorama route attractions. Will definitely recommend to others planning a holiday to mpumalanga.