The parador was just beautiful- very comfortable room. A lovely ambiance in the bar with a magnificent view. Breakfast was great.

I felt some of the staff were a bit aloof. Service was very poor at breakfast even though there was only a handful of guests in the dining room. I had to ask for coffee three times and the ratatouille we both ordered never arrived!! Given the problem with the coffee It wasn’t worth the hassle to ask for the ratatouille!!

The room was adequate, but without a view. The location of the Paradore was up a long steep, very narrow winding road with no parking at the Parador which meant dropping off the luggage. and parking some 15 minutes away. And then when leaving walking to get the car to return to the Parador for luggage.

The menu was disappointing with few choices and the dining room was very noisy.

I spent two nights in this property and experienced two bedrooms, both of them large, luminous and comfortable. The terrace included in the second one was as large as a room... Special mention for the pleasant staff, I am deeply grateful to Juana for help.

The breakfast, twenty-one euros, remains the disappointing point. A lot of useless offers and, in contrast, not enough vegetable or bread.

Fabulous hotel! Lovely room with the most amazing views!

Slightly spoiled by a very rude lady at breakfast who I assume is the dinning room manager… who accused us of rather loudly of not paying for breakfast! Other than that the staff were ‘ok’.. nothing to note really.

Lovely rooms in an historic building right in the old town of Arcos. Staff were super helpful. The views from the restaurant and the terrace are fantastic.

When we travelled there was major construction work going on in the square outside the hotel. Not at all the hotel's fault, of course, but it made parking more complicated than it would otherwise be and also caused a bit of noise. Once that's finished, I'm sure it'll all be back to normal and much quieter.

Anthony the bartender and Ana the waitress were beyond excellent. Best beds ever. Quiet. Fabulous view from terrace. Front desk got us cab from park king.

No one answered taxi services recommended so we had to call hotel for taxi.

The location is rhetorical main attraction staying at this parador.

We arrived by car and found getting to the property difficult to drop off the luggage. As well as driving back down to park. In the day we left thankfully no rain walking 10mins downhill to car park.

Spectacular views

Very difficult to get to. There was no parking or valet parking so once you had driven to the top through very narrow streets and off loaded your luggage, you had to drive back down again! Park in an underground parking and then wait for a bus to take you back up the hill! This whole procedure took another hour and had to be repeated the following morning when we checked out!!!

The corner room we booked had the most spectacular view from our private terrace! Breakfast is very generously proportioned, and we appreciated the option to have it in the room (which was large and comfortable). The Parador itself is a charming small boutique hotel—there’s a beautifully tiled courtyard with a small fountain and a well, and of course the wonderful views from the restaurant terrace. We loved our stay and would certainly book again!

Beautiful setting - hotel itself, patio with view of countryside. Everyone on staff were helpful and pleasant. Food and wines were great.

Not within the control of the hotel, the piazza/square in front is being completely reconstructed and our view from room was onto contrcution site.