The friendliness, helpfulness and efficiency of the staff. The location, also very close to the Jaume-I metro station.

Initially, I was put in a room on the 6th floor. Rooms on the 6th floor are claustrophobic, all very small, with 'roof-windows' (underside starts well above 1.80 meters) which cannot stay open for fresh air. Since I would stay there for a whole week, I immediately complained and was put (by the very helpful staff!) in a much more comfortable room the next day. Travellers should not accept a room on the 6th floor, especially not for those prices. Staying in a room on the 2nd floor for the next 6 nights, I had a most enjoyable stay for the remainder of the week.

Reception staff are very professional, very helpful, and anything you need, they would help. The room is cleaned every day, and bed sheets and towels changed every day. Had buffet breakfast most morning stayed 7 days, great selection of fruit, cheeses, meats, cearl, coffe and one day the bacon and sausage will meet English breakfast standards :) Hotel is in a great location. Quickly walk to the beach, or the park, zoo, lots of restaurants, bars, gallery's, especially the hotel is right next to a great Roman wall.

Out of the hotels control, the road outside the hotel was dug up, which made it a little difficult to cross.

Excellent hotel that I'll definitely be booking again anytime I go to Barcelona. It's very central and has a metro just across the road that goes to all the major places. The staff were very friendly & helpful. Our room was immaculate & beautiful with a very comfortable bed and gorgeous views of the old Roman wall. Plenty of room and we didn't hear any noises at all even though it is in the centre of the Gothic Quarter. Cleaners came everyday and did an amazing job. Thank you!

The hotel is located in the central part, in the Gothic quarter, within easy reach of all sights and the sea. Perfect cleanliness, daily change of towels, hygiene accessories, bar in the room and deep beds make this beautiful hotel. Breakfast was a special experience...it started with a perfect cup of coffee, continued with different types of sunkis and cured meats, cheeses, eggs, bacon, hot dogs, and ended with sweet croissants, pies, muffins, strudel, fruit and fruit salad. For a fresh start to the day, the offer included juices, cereals and gluten-free products.... The wonderful, smiling staff deserve the highest marks, especially the ladies who tirelessly take care of the cleanliness of the hotel.

Loved staying in this property with my family. This hotel is perfectly located in between the Gothic Quarter and El Born. Super easy location to get taxis and other mode of transportation. Daniela B. at the front desk went above and beyond assisting us with all our requests and made our stay extra special. Daniela made reservations for us for the Flamenco shows which we highly recommend. Loved the way the housekeeping staff greeted us each day and checked on us to see if we needed anything. If I could rate this place 6 stars, I would.

Conveniently located about a 2 minute walk to the underground station and within about 5 minutes walk to restaurants and shops. Very clean room, had all toiletries and toothbrush provided and big fluffy towels. Bed very comfy. Breakfast was €15pp. Mainly continental with the usual fruit, pastries, cold meat, cheese and yogurts. Only hot food was bacon and scrambled eggs. Fruit juice and tea/coffee overall it was edible.

Only downside was the room was extremely warm, asked at reception about the air conditioning(we went in March) they said the whole building is set with the heating on. Only option was to reduce the fan speed of the heat and open the windows wide! This then meant we could hear the traffic and noise on the street ALL night. Even then we were still quite hot.

The room was very beautiful, bigger than we expected and equipped with everything needed. The beds were comfortable, and the space was big enough, the bathroom was clean and we even had a balcony with a view of the main boulevard Via Laietana. Located right in the heart of Barcelona, just 10 minutes from the Rambla Boulevard and 10 minutes away from Placa Catalunia, it was a pleasure to drink our coffee on the balcony. The staff was very kind, they kept our luggage after check-out until we left for the airport and the hotel was very safe. We were fully satisfied with the conditions and we will definitely return to this hotel on our next trip to Barcelona.

The shower and two windows that opened were a bonus.

One of the outlets was not working so we had to use another plug to get the fridge to work. It would be helpful to have a small night table on both sides of the bed. There was no outlet where the one table was located so we could not charge our phones using that table. We had to use the outlet on the other side of the bed and put our phone on the floor- not really good considering the cost of the room. The outlet under the desk was not very handy to use.

Great location and good breakfast! Very comfortable bed and excellent shower pressure.

We could not cool down our room unless we opened the window. A couple items in the room were lightly damaged like the picture frame.

The location was great in the old part of Barcelona. Our room had a balcony overlooking the ancient Roman wall of the city. The metro subway stop is only about a block away. Breakfast was very good and there are many restaurants nearby. Overall, a great location when visiting Barcelona.

The hotel was very good. As it is in the old town of Barcelona, it is an older building but very well kept and modernized. A great base to walk around Barcelona.