Booked at a good price, and accommodated the check-in late night after my flight. Fridge in the room, good TV and air-conditioning. The cleanliness was immaculate, house-keeping do a great job and keeping fresh towels etc as needed. Had a room with no balcony - but that was fine as the windows open up nicely to let some fresh air in if don't need the air-conditioning on. Easy access day and night to the room. WiFi fast, free and reliable. Plus safe in room worked perfectly. I didn't go for the breakfast option - but there is a cafe there which looked popular not just for guests but locals too. I find the Mercadona supermarket just over the road is perfect for stocking up on very cheap bottled water to keep in in-room fridge, and snacks - always go there instead of the smaller expensive shops. Highly recommended - and I hope to come back again!

The walls are paper thin - can hear everything above, besides and below including slamming doors. Its not a major thing, but can be a bit off-putting hearing every word (and other noises!). But the other guests were quiet during the night-time, so can not complain. Although cleaned immaculately - there was a bit of a bad drain smell occasionally drifted from the bathroom. Must be the plumbing, and wasn't there much, but it was noticeable enough to close the bathroom door when it did appear.

We stayed in a triple room for 2 nights before moving into 2 rooms for the duration of our stay, I have reviewed the rest of our stay separately. The room was fine, we had breakfast and dinner and both were excellent. The location is really good, close to Poniente and Levante. I have stayed here before so I knew it was really nice.

A kettle would be really nice to have in the room, otherwise, everything is very good.

Lovely hotel situated in the old town, I was only there for a short stay of 2 nights but found the rooms very spacious and comfortable for a solo traveller and very clean. The room had a balcony which overlooked a neighbouring street where there was renovations going on so could be quite noisy during working hours. The breakfast selection was very good. 2 nights stay with breakfast for £97 can’t be beaten in my opinion.

Very friendly reception staff, big shout out for Chris who made us very welcome when we arrived and had our rooms ready ahead of time.. Cafeteria had a nice vibe and very popular with locals at lunch time. Rooms whilst simply furnished were large with plenty of wardrobe space. Remote control air conditioning was a nice touch.. we had a small balcony with two chairs which meant we were able to sit outside if we wanted.

There was nothing not to like about the hotel it was exactly as it looked in the photographs. Breakfast choice was a little limited but for 6 euros it was good value, and useful that you could pay by the day which meant we could breakfast before an early departure from the hotel.

The location in Old Town is very good. Staff are friendly. Not far from Poniente and Malpas beaches. Also close to the pedestrian Old Town area. Breakfast is always good (for me anyway) with a selection of hot and cold food, also fruit.

Have now stayed here 7 times. Each time, the price has gone up, while the hotel is getting further away from its refurbishment in 2014. The quality of the rooms is good, but each time I stay here, I get a slightly lower quality room, but pay more. There are better value hotels in the area and I'm now at the point of thinking, if the price goes up anymore, the familiarity of the hotel will no longer swing it for me to stay again.

Staff were lovely, the room was very clean . I liked the fact I could open the window and it wasn’t too hot in the room . There was a tv with a BBC on it! Also a fridge to put my water in

I personally found the bed not very comfy but I realise this is subjective; other people may find it super comfy. The walls were very thin… a woman in the next room was talking to her boyfriend on the phone until after 2am and I could hear every word.

I stayed at this hotel for two nights, and overall, it was a great experience. The hotel's location is excellent, and the food they served was of high quality. It truly offered good value for money. However, there was one downside that affected our stay. The sound insulation in the rooms was quite poor. On our first night, we couldn't sleep due to a loud discussion happening in the adjacent room, which continued until 7 am. This was a significant disturbance. Despite this issue, I believe that, in general, the hotel is one of the best choices in Benidorm. If they can address the soundproofing problem, it would make for an even more exceptional stay.

Sound insulation

Brilliant hotel, beds and pillows amazing really comfortable. Just needed tea and coffee making in the room, although there was a fridge

No tea and coffee making in the room , but would have been good

Very clean throughout. Quite well maintained. Efficient/speedy check-in.

Shower tray VERY slippery - an accident waiting to happen!!!! Hot breakfast items always cold, no tea/coffee one morning as machine out of action. Sound insulation between rooms poor.

Nice area close to the Eche park and Old Town all in walking distance. The room was nice and tidy, new furniture. The balcony outside was a great + since I smoke. The was also a fridge in the room where I could stock up cold beverages.

The beds could have been better. The mattress was hard and the pillow very low so I didn’t get any support for my neck and shoulders.