Friendly, helpful staff who provided good suggestions for things to visit and places to eat in town and helped with travel arrangements. Spacious, comfortable, clean room and bathroom. Spacious lounges/public areas. Superb breakfast! Hot and cold buffet with a great choice of different items.

The swimming pool was made less inviting by a flock of pigeons bathing in it and causing feathers to float on the surface. The pool was cleaned every day (at least once), but the pigeons always seemed to get in before us! At the time of year we visited, the pool wasn't being used much and in busier times, the pigeons should be less of an issue.

Very welcoming, friendly and professional staff. The room was a good size with air conditioning and a lovely, clean comfortable bed and there was a bath and a good shower. The pool and pool area was great, and the buffet breakfast was outstanding and for both of these I would definitely visit again. Room service was also available, plus there was a mini bar, but I didn't use them.

The bathroom lacked light and the room decor a little dated and the bath/shower although clean needed descaling. Although there were coffee vending machines in the hallway, it would have been nice to have some coffee making facilities in the room. No daytime or evening meals in the dining room or pool area, which didn't affect me so much, but it would have been nice to have the option.

The hotel is a mile away from Jerez train station. You might want to get a taxi to get to the hotel. The staff is lovely, warm and welcoming. They assigned me a large double room with a king-size bed. Rooms are enormous! There is also a pool but I didn't manage to go for a swim. Breakfast isn't included in the price, but I found a coffee place nearby.

Very clean, a very comfortable bed and a nice ensuite. It was very quiet (apart from when some guests came back at 4:45 in the morning!) so not the Hotel‘s fault. Parking on site.

There was no view from our window. A kettle so that we could’ve made a tea or coffee would’ve been nice.

The pool is very nice and the breakfast is excellent offering a great variety. It is a quiet area where it is very easy to park.

I would have preferred a softer mattress but it was not bad

Nice location and the staff was friendly

The room was tight and the staff insufficient (number assigned) because the hotel was really busy, two times I had to go to the reception because they didn’t pick up the phone, the excuse is that they were not enough to attend all the needs of the guests.

Nice hotel, clean, spacious, remodeled Reall big towels Parking available at hotel Nice pool area

Zero noise cancellation-we heard the guests in the neighbouring room as if they were there with us Unclear if you could go and be at the pool area or not 🤔 nobody was there, but we also did not have time to check

Staff were great and friendly we extended the stay we had a lovely extra big bed :) breakfast was really good unfortunately we didn’t use the pool

Only thing missing is a balcony really but the ground levels have an area for outside space

Central location with on site parking (when things are normal)reasonable value for money

The whole car park was taken over by support vehicles for the National Vuelta and we had to park in the street and carry our luggage from the car to the hotel

hotel overall is great

our room was too noisy, but the girl on the front desk helped us switch our room to a very quiet and peaceful area