A large, comfortable, quite grand, hotel. Very well situated. Easy to find, on the north side of Jerez, an excellent location when arriving in Jerez by car from Seville direction. 30 mins stroll into old town centre and a taxi back was only 5 euros. The hotel has a lovely bar/restaurant area, with very friendly staff. The food we ordered was absolutely superb quality and exceeded expectations.

Sleep spoil by very inconsiderate guests in room above, who were up and clomping up and down in outdoor shoes at 5.30 in the morning. Not the fault of the hotel but very noisy, made worse by wooden floors

The hotel isn't the newest, but it's kept spotlessly clean and tidy. Onsite free parking. Very comfortable room, although you need to use the room card (or a spare if you have one!) to keep the a/c running when you are out. It's worth doing that in the summer months! Good bathroom facilities. Excellent breakfast which is good value for money at 12 Euros. Swimming pool area is lovely. A great pool, which is plenty long enough to exercise or just to have fun in. There is also plenty of space for the sunbeds, including quite a lot of shady options if you prefer. We're delighted, and will happily return!

It's a little far out from the centre of town, so taxis/busses or a hire car would be helpful. I don't know if the hotel runs a courtesy bus? Having said that, the location is very pleasant, safe and peaceful.

We loved the friendliness of most staff was very clean outdoor pool was lovely breakfast had a great selection and lovely eating area restaurant and bar next door was friendly And helpful. We saw you could rent bikes although we weren't staying long enough but thought it was a great service.

I think the restaurant next door could open our to the pool area (maybe it does in peak summer). We were not to happy with service provided by the spa reception as it came across quite sarcastic and condescending when explaining the rules. Spa facilities were good could do with a spruce up and the sauna & steam room could do with updating but we're still functional and usable.

The welcome from the receptionist was cheerful and genuine. Parking onsite outside of the hotel was great and with easy access should we have decided to go out in the car during our stay. Comfortable and huge bed Great shower Patio furniture Tea and coffee making facilities in room Speedy response to iron and ironing board request Great swimming pool - full size and with adequate sun beds and shaded areas Good food and refreshments available at reasonable and affordable prices Loved the equestrian theme throughout the hotel 🏨🛏️

Perhaps a little too far out of Jerez main town but that could have been due to the 40 degrees plus heat during our stay and the walk not being that enjoyable as a a result

Free parking, great selection of hot and cold foods at breakfast. Friendly staff, spa nice and clean and not expensive. Fridge and kettle inside each room.

Cleaning staff insist on knocking on the door for cleaning even with the do not disturb sign on the door. And on the day of check out an hour before we were due to check out, they were asking to clean. Lockers in the spa were not free, and it wasn't mentioned until you were inside, not sure where they expected me to pull a euro coin from.

We didn't have the breakfast as we had a very early start. We appricated the kettle and hot drinks in the room. Lovely balcony. Room and bathroom was spacious with lots of extras. Comfy pillows. Lovely large pool. Pool menu was OK for a snack. The restaurant was good with a good selection of dishes. Lovely gesture the free glass of Jerez sherry. Staff were incredibly lovely throughout the hotel facilities.

The mattresses we a little sunken in the middle. The toilet did mot flush properly. The bathroom needed more lighting especially around the magnifying mirror. It was very difficult to see to put on contact lenses and makeup etc. Also in the pool area, only one toilet was working in the women's. It was pretty disgusting as the other toilet was heavily blocked throughout our stay. The spa sauna and steam room were very small, only room for two people. The women's changing room only had one shower and one toilet and sink. When we went there was no one there but had there been others it would have been very difficult as there is no space to wait for the shower.

The rooms were very nice, comfy and breakfast was great! Unfortunately breakfast starts at 8 on the weekends which is is a bit late for some

Let's just say, this hotel is not for you if you're a morning person The pool was not included in the price which was confusing - and it also opens later in the day so it didn't make sense for us to use it There is a gym, which is old and needs a redo but its there - however you can't use it early in the morning because it is too loud (they told us) - we got in after 9 am

Our room was huge, with shower and bath, bathrobes and slippers, very nice room and comfortable beds and pillows. Also good toiletries. Good restaurant. An option for the breakfast, which in our case was not included, to have buffet for a price or just a coffee and bread/toast for €5. The parking is big and included.

The spa is a bit outdated, but the hotel is doing refurbishments, so I guess at some point the sauna and steam room will have their turn.

Nice room with all that we needed for a day/night in Jerez. It is a fair walk into the City centre, however we didn’t mind. Some may wish to be closer. The breakfast and breakfast room was very nice overlooking the pool. We also had an evening meal in the restaurant, which was excellent. Staff in all areas were first class, particularly Alex; who checked us in. He was very helpful and spoke very good English.

Didn’t like the idea of paying €15 for a swim in the indoor pool. A big negative for a swimmer. The outdoor pool looked a good option, but not at the time of year we visited.

Great hotel. Staff and rooms, bed very comfy. The restaurant was excellent, delicious food good wine. Good size pool outside, although not heated.

The only downside is the Spa it's an independent business, nothing to do with the hotel we couldn't even reserve a swim as there were children's swimming lessons, we could use the outdoor pool which does belong to the hotel. I would not book this hotel for a Spa break.