The location is absolutely perfect and the setting of the hotel is stunning! Grounds are beautiful and immaculately kept.

The two reasons I didn’t give a 10 out of 10 were: 1: the Staff, they were definitely not the friendliest and most welcoming I’ve come across. There were a couple that were the exception but generally we found them a little grumpy and getting things in the dining room at breakfast , frankly, was a little too much effort for some of them. 2: The lift closing time was a bit early. Not sure why it needed to close at 8pm. We had a member of our family who struggles with walking so we did have to rush back from a meal on the beach so that he could get the lift.

It is in a lovely location, with a great large garden overlooking the beach and bay. Lots of amazing trees to offer shade. Pool was great and everything was super clean. The restaurant and bar serve excellent food, mostly Spanish fare. The breakfast buffet was a delight with everything you would wish for. The service of the staff is simply professional to the core. Sadly it will be closed from October for 2 years for renovation work but once it will open again, it will be a gem.

Only the sun beds were not that comfortable. Fine for a few hours but not if you wish to stay all day. They need a mattress. Maybe they will fix that when renovating.

Exceptional level of cleanliness throughout the Parador. Large, comfortable, quiet room with a good sized balcony Very friendly staff.

The dining room is pleasant. Unfortunately the dinner menu choice is small and does not update very often. After a couple of days we felt we needed to eat elsewhere rather than opting for the same dishes every night. They do have "Specials" most nights but you have to ask the head waiter what's on and he may, or may not, be able to tell you. It would help if "The specials" were printed and clipped to the standard menu so they could be considered at ease, rather than having to suddenly choose when the head waiter is hovering to take the order.

Very helpful staff. Excellent breakfast. Spotlessly clean and well maintained. Good location. Wi-Fi works well and the rooms are quiet at night.

Nothing really. One morning the young man on the towel room told my wife off for doing something others seemed to be doing. ie. After breakfast we put our beach towels on two sun beds and nipped upstairs to do our brief ablutions. He didn’t seem to like that. Before breakfast we regularly watched others trek down and ‘reserve’ their sun beds without apparent censure. We wondered whether it was because we put our towels rather than the hotels towels on the sun beds. Confusing!

The garden and the pool. The facilities were spotless and the location good with excellent restaurants close by.

The breakfast was poor with empty fruit and butter bowls waiting to be replenished some mornings The "hot food" was not on display but behind a counter and not on display. It can't be for safety reasons because most hotels now serve hot and cold buffets for breakfast. We had dinner one night and it was expensive and average. I would probably award 1 star for food.

The view was fabulous and location with lift down to beach so lovely All the staff were very friendly and the chamber maids provided a beautifully clean and tidy room each day The choice at breakfast was superb and all waiting staff cheerful and again made breakfast a highlight Particularly liked the fact hot drinks were served at the table and not self service from a machine The gardens were immaculately maintained

I liked everything about my stay

very clean, housekeeping staff excellent, gardens, views and location excellent. Coffee excellent. Breakfast offering and simplicity excellent. Good showers. Value for money very good.

Staff are not animated and dont like to engage, no management visible. One young lady on reception was an exception. Not much information given yet there is a lot to see/do locally. Evening dinner is too formal and not really interesting. Room service procedure clumsy (chatline to reception ?)

Amazing location and spacious grounds overlooking the sea and large beach. Some previous comments suggested the food wasn't great but breakfast was excellent and lunch was very good. We didn't eat dinner at the hotel. So, in Nerja, from what we could see, there was a choice between the two 'best' hotels - Parador and Balcon de Europa. We made the right choice. Why ? Because Balcon is right in the heart of town. Great you might think, I can walk everywhere in 2 minutes. Sure, but outside the hotel, it was swarming with people and this was October in term time. From Parador, nowhere we wanted to go (shops or restaurants etc) was more than a 10 minute walk. In addition, we thought we'd try the Balcon for a drink to compare. First night, we left after 15 minutes having been ignored and second night, the service was brusque and extremely slow. Finally, lovely rooms at Balcon I'm sure but the public promontory next to the hotel means everyone can look straight into your room and tiny pool area. Parador was in its own grounds with loads of space between sun loungers and perfectly placed for short walks to fab restaurants.

The staff were 'fine' but not top notch. Whilst there, we learned that the hotel is state owned so maybe that explains why they weren't what I'd describe as 5 star. Rooms were spacious and clean but maybe a little tired. Restaurant and bar were slightly lacking in atmosphere but we went out every night so it didn't matter to us. The flies - but then that's hardly the hotel's fault !

This is simply the best hotel in Nerja A Perfect location close to both the Center and the Beach (access by Hotel residents lift) perched on top of a Cliff top overlooking Burriana Beach. This hotel is Immaculate, the staff are friendly and approachable, and the rooms are more than inadequate. Nice touch with the Chromecast on the TV to allow you to stream from your mobile devices. Minibar well stocked. For me the highlight is the garden where you would do most of your sunbathing this absolutely perfect quiet and relaxing with gentle breeze because of the height of the hotel over the sea add to that a cool refreshing well maintained pool

Nothing

Location, views, staff, resort, all fabulous, you could not be in a nicer place in Nerja, than here. Canapés and drinks at lunch an added bonus, breakfast was varied, and a surprise gift in our room. The bed is very comfy!! What's not to like. Fully stocked essentials, water, bathroom, towels for the pool... loved every minute.

Not that we didn't like, rooms are tired, but still had more than everything you need.