The hotel itself is a stone's throw from the main town which is great if you want to walk in to town and have an evening - the pool is very welcome and we were travelling across N Spain to Rioja on motorcycles and needed a comfy, clean and AC'd place which the Sercotel delivers in spades - lovely modern room with cool interior and clean bathroom and shower - excellent price for the level of accomodation and would go back and stay again if I was travelling this way - the breakfast was very good and a buffet which you can eat as much as you like, if you want to. Staff friendly and spoke English - Pool very clean and attended by a staff member -

NOthing - there is nothing to dislike

The accommodation exceeded my expectations in every way. The staff were professional and attentive, ensuring that my business trip went smoothly. The room was impeccably clean and equipped with all the modern amenities, making my stay very comfortable.

It's challenging to pinpoint anything I didn't like given the high standard of service. However, every establishment can benefit from continuous improvement, perhaps in updating some facilities or expanding the breakfast variety even further.

We always stay here when we come to Palencia (once or twice a year) and find the place comfortable.

There were a lot of people staying in the hotel while we were there and the breakfast room was pretty full but without sufficient staff to keep track of everything.

The location and the helpfulness of the staff. The beds were also very comfortable.

We stayed in two rooms, one was lovely with nice colour on the walls and warm light, the other was white with white lights and felt quite cold and tired. The bathroom could do with a revamp. Our shower head had to be tested on the floor as the holder was not stable.

Great Location, parking easy for motorcycle. Price OK

A bit dated, one A/C unit in room did not work, they don’t mention that the pool is let out to local schools, so before 2pm it is full of kids ( like…hundreds…haha )

Great location and good value for money for whoever has a car : it is very easy to park the car on the street (even though not mentioned in the hotel description at least when we went there i.e. out of season). Lovely and helpful staff

The breakfast could have been better : not many things on offer and quality average

todo en general

no comento

Nice location by the river and adjacent to a well maintained public park. Hotel itself was, in its time, a very grand place but now is showing its age.

Lifts to the rooms, very good, however if you want breakfast one has to descend a long flight of stairs to reach the dining room. If at all disabled I would avoid this hotel.

Good restaurant for both dinner and breakfast

No complaints

The front desk service was exceptional.