Good experience overall. Good and gentle service

The wifi (room at the end of the building -325-) was terrible. I was surprised they did not have my email and credit card upon arrival. Communication with Booking needs to improve. Neither did they have record of my special request. But they honored it when I mentioned the issue upon arrival. Buffet dinner on the expensive side

The food was excellent. All of the meals were varied and the choices very good. The Gala evening meal on the 24th December was superb. We have stayed at other hotels where the Gala night was more of a damp squib but the staff here pulled out all the stops for this night, thank you very much. The promenade goes on for miles and we enjoyed a daily walk as the weather was not too cold. We asked for a quiet room and were given a room on the top floor, the view was fantastic over the sea and we heard very little noise from outside of the room.

The room itself seemed a little tired and could have been bigger. The lack of English television channels was disappointing (only one UK channel and that was a news channel). The WIFI strength was very disappointing reading between 1.2 and 2.4 so was unable to stream all the UK holiday TV and our favourite programs.

The property is spotless and bright. We loved all the plants and greenery. The rooms was spacious and the beds were super comfortable. The shower was excellent but the bath is a little deep to step into. Fabulous fluffy towels and good toiletries. The breakfast was excellent quality with a chef on hand to cook fried eggs, bacon and pancakes.

The walls must be very thin because we could hear the guests from both sides VERY loud. At times it got quite embarrassing. The hotel front is just off the main road, so it isn’t easy to find. We actually drove past three times without noticing the small sign. It would be better to have a large sign on the road side of the building.

Lovely hotel. Breakfast very good, such a range of food. Something for everyone. Room large and airy with small balcony. Free and good wifi.

Rooms are very dated. Needs a full upgrade. No walk-in shower. Wardrobe doors wouldn’t open. Decor very old fashioned.

Pool area looks amazing, hotel staff is also very kind and helpful, cleanest accomodation we have ever seen in Spain. Cleaner lady did a great job every they she even organised the kids toys on the bed in a funny way. Plus point for the amazing cleaning staff!!!

A little gym / exercise area would be a great update considering it's a 4 star accommodation

Large clean room. Great sea view. Fantastic location on the promenade near bars and restaurants. Good night's sleep

App says you can book in at 12 but reception said it was 2pm check in so we had to wait 2 hours. Reception computers really slow! Took over 15 mins to check in. Can't imagine what it's like when it's busy. Bedroom furniture a but shabby eg scuffed chairs, cracked tiles.

The hotel had excellent facilities and the staff were very helpful and friendly. We had to present our passports for registration as is normal and reception picked up that my birthday was during our stay. When we came back to our room the hotel had left a bottle of cava and two glasses with their compliments. Also when we checked out we got a free bottle of water for the journey. Exceptional customer care.

The barrier providing access to the car park sometimes didn’t work with the card or operated very slowly.

Wow this place was amazing, very clean, staff very polite, always smiling and ready to help you. My partner forgot his charger and had the patience to charge it for him all the 3 nights we were there. Was the first time I went to an hotel where I had "mimosas" for breakfast. The inside pool was super, not to big but was perfect for me. Lots of restaurants and bars near by and they have karaoke night. I really enjoyed this place.

I have nothing to complain.

Very nice location, large property by beach. Hotel staff were friendly & kind, we upgraded our room for a small fee at check-in, they sent a complimentary fruit platter & bottle of cava to our room! Large bath in centre of our room, over looking beach views, which was fun!

Hotel is a little dated. Needs some TLC. Breakfast was OK.

The room was a good size, the view was fabulous. We went in February so lots of free parking. The beds and pillows were very comfortable

There was a dog in the next room which barked and scratched at the hotel room door for a full hour while the owner went for breakfast. A kettle in the room would have been good