Location was good 15 min walk to old town although longer for us as my partner walks with a stick so a closer hotel for us would have been easier. Room size was great very big.

There was a bar and restaurant attached to Hotel which had an enclosed terrace as it was a bit chilly we wanted to eat in there but they would not let us take our dog. We would have spent 100euro plus for dinner so it was their loss.

The hotel is easy to get to and the staff were friendly. It is dog friendly and we got a dog bed and welcome pack for our dog. It’s a short 10 minute walk to the centre of Toledo.

The parking was paid (next door €17/day). However, the hotel didn’t give us instructions before we checked in and we had to park outside, checkin and then go to the car park. Unfortunately, 3 other people turned up at the same time as us so it was very chaotic and blocked the road. I’m not sure why they couldn’t have just given us directions to the car park beforehand as it would have been a lot less stressful for everyone!

The hotel was spotlessly clean, beautifully designed and had a lovely spacious feel. Our room was large and bright, great shower and large comfy bed. I also love the fact that they are so pet friendly….next time I will bring my dog 🥰

The parking was convenient but expensive. The breakfast could be improved by adding a salad bar, soya or oat milk option and even some veggie sausages or grilled veg. They need to cater a bit more for vegetarians and people who don’t drink cows milk. Luckily I eat eggs and enjoyed the tortilla plus some yoghurt with fruit and muesli but this buffet was very minimal Compared to others that I’ve had.

Best hotel of our trip to Spain. Very large room and very good breakfast. I was doubting if the distance to the city center would not be an issue, but there is a busstop just a few m from the hotel and every 10 min or so, there is a bus going to the center (were parking is expensive) and the bus is only 1,20 € per ride (to be paid in cash only). Breakfast was great

Parking is at extra cost (free on sundays), but at least you can find space to get rid of your car. There is no restaurant in the hotel, but a Burger King on the other side of the road (just in case one is desperate) and a tapas bar next door. And plenty of restaurants and tapas bars in the city center. We liked El Trébol most.

The property is lovely very well presented and our room was huge and extremely comfortable , we travelled with our small dog and she had a bed in the room and a bowl provided the bath room was wonderful and water pressure was very very good lovely soaps etc provided Breakfast was lovely amazing choice and lovely breakfast room beautiful decor

The reception staff were not very helpful at all and not very friendly either which wasn’t really a nice experience when asked anything they just told you to use the app or scan the code ?! 🙄 However the Breakfast staff were lovely and very helpful .

The hotel have an own, underground parking place, even approaching it is not easy. A little problem is that there is no direct way from the parking to the hotel, therefore you must stop in front of the hotel for emptying the boot, then driving to the parking (15 €/day). The room is big, comfortable. The breakfast is very rich, according to the Sercotel standards. Bus stop towards the historical town is 100 m far from the hotel, number 5 or 41 are recommended (Alcazar, Zocodover square).

Renewal of the hotel would be due.

Rooms clean and well equipped. Kettle and tea/coffee provided. Fridge with mini bar. Easy walk to Toledo old town. Staff were all very pleasant. Breakfast was good and plentiful.

Room was very hot and stuffy and we couldn't keep window open as on a very busy road. Think it should be mentioned that air conditioning is seasonal and therefore not available at certain times of the year. Not sure that we would have booked this hotel if we had known. However it didn't spoil our trip.

The room was big, clean and comfortable. The staff was really sweet and helpful. Plenty of room for luggages.

On bookings It says there is parking in front of the hotel for guests, but then we were told to put the car in their garage [15eur] since the front parking was only for disabled guests. Till there ok . We observed guests parked there with no disability stickers, low sports cars and cars with bikes tied to them....hmmmm !

Larges comfy bed and pillows. Lovely room with huge balcony. Bed for our little dog and gifts. Close to a few bars. Fresh orange juice for breakfast, the sign of a good hotel and not the awful juice that comes out of a carton in most hotels. Also the fruit was cut up for you and put onto skewers. Staff all very helpful and we would definitely come back.

Nothing

We came by car and the hotel is in a great location for us - easy to reach from the motorway and only a short walk into Toledo old town. There is a free public car park 5 minutes walk from the hotel and parking directly in front of the hotel for a fee. The hotel itself is very comfortable. The heating was switched on, as the night got quite chilly. The room was of a generous size. The reception staff were very helpful in explaining how to find our way round the old town and the main sights.