We arrived in extreme heat, but the hotel had good air conditioning and our room, which was to the rear of the building, was not affected at all by the road works and structural work taking place at the front of the building. Staff were all very friendly and helpful, and there was a very good choice of food at breakfast.

Car parking was difficult with all the construction work going on, but we eventually found the recommended parking garage which was just across the road outside. The daily cost for parking was €20.40 and was well worth it. The hotel was very well placed for a visit to all the top sites and we were able to walk to everything despite the high temperatures.

The INNSIDE is fantastically located ... just 3 short blocks outside the Old Town, so an easy walk (including during the Pilar festival) but not overwhelming crowds or noise. Room size very comfortable. Staff members at the desk seemed delighted to be there, doing what they are are doing, at this place, and making guests feel very welcomed.

If there is any flaw, it is simply that the shower design is such that water does flow out of the shower onto the floor a bit More than made up for by the strong flow of HOT water. This is a tiny nit in an otherwise delightful room.

It was a fantastic night. Warm welcome, perfect treat from the reception and the restaurant. Beautiful, clean, ultra comfortable, and innovative distribution and decoration. Incredibly good breakfast. Worthy sound isolation.

It was just very hard to get there by car because there’s an underground parking garage under reconstruction. We couldn’t feel any noise, which was great, but parkings around are expensive, 20-24€ after 4 hours inside, and few options for stays between 4-48 hours. Not fault of the hotel at all but good to know!

Parking next to the hotel, meaning under the hotel was perfect, also like minimalistic style of hotel rooms. everything you need always clean and ready to use. Non alcoholic drinks on the house in hotel room fridge delicious, including of two bottles of local beer, nice to have sometimes.

I was missing little bit more opportunities to select proper breakfast content. All served food was delicious at all, but diversity. More fresh vegetables would be welcome, not just fruits or steamed or grilled peppers with onion and corn. My room was situated to the street, unfortunately tightness of windows was not so good to filtrate all street traffic, better one should be welcome.

Nice breakfast (but a tad disorganized), good location (with one minor caveat) close to old town, very nice rooms and very comfy bed, great bedroom facilities and minibar!

Right now the city is doing major works right in front of the hotel, so this is an annoyance. I would not recommend if you have big bags or would need for a car to stop right in front of the hotel.

The location of this hotel was great. The hotel suit was very modern, very clean. The free mini bar which was topped up all day was an extra lovely bonus. Fantastic pool area with huge day beds, they also have poolside service. A nice, modern, but a pretty standard restaurant area. Have to say I was expecting something more special... but it was nice all the same. Breakfast was pretty standard, again nothing special about it... i'd compare it to budget hotel breakfast. However, they did have the best sugar doughnuts i've ever tasted. Which made up for a bog standard breakfast. House cleaning was brilliant. Went over and above every day. I would stay here again.

Again there was nothing that I didn't particularly not like about it. The restaurant and food quality could and should have been a lot better. But breakfast is breakfast... and I made sure to eat out every night. Staff were ok. Some really friendly, some were very complacent. For what you are spending on the hotel... I would expect better customer service. I get that uniforms are sometimes in the past, and they are trying to be a modern hotel. However, the way some of the staff were dressed, made it feel more on the budget end of industry. They certainly don't charge a budget rate for their rooms... not for the suits anyway.

Very good location, near the centre of the town. Plenty of restaurants nearby. Big rooms, and powerful shower

The road in front is closed for quite sometimes it seems and it will be for months still. The front of the hotel is with scaffolding and while we were there, scaffoldings are being added on another side of the building where the hotel is at. The noise is constant specially when the windows are open

Lovely modern hotel with exceptionally helpful staff who were very accommodating for our little family. The food is really tasty from the two restaurants (rooftop and ground-floor), although the menu is the same in both. The pool is wonderful and really needed in the Zaragoza summer heat. Black-out curtains worked really well in the heat of summer not to wake up when the sun comes up early. Convenient parking downstairs under the hotel. Great quality (a real bed) baby bed for our room.

We only realised too late, but there seems to be sensors in the room which, if they think you are not there, turn some of the power off. We had a small baby and we had a kettle which kept his water boiled and then at temperature for his formula, but this switched off all the time when we were not in the room, so it was quite annoying. Also, strangely at night the toilet made noises which also woke him up. Other than that, the room was super comfy. Would be great if we could borrow a high chair for the room, this is the only thing missing.

Breakfast was fantastic, lots of options. All very well presented and delicious! There’s work going on outside the hotel which we didn’t know about. However due to Easter it only affected us for an hour one afternoon, but if you have a room at the front it would be bad during the day.

Our room wasn’t cleaned, despite being out from 10-3 with the sign up to say we were out.

The location is not quite in the Old Town but it is walkably close. The room was really nice - no street noise, great bed, excellent air conditioning (it was uncomfortably hot outside), a lavish and delicious breakfast buffet at extra cost, nice bathroom with separate toilet and very good shower. There was hotel parking but the price was the same as public underground parking, and public parking was much easier to use. Taxis are cheap and plentiful for getting around town.

As with many Spanish restaurants, the hotel restaurant is closed on Mondays, not very convenient for travelers. Fortunately for us, nearby restaurants in the Old Town were open because the Festival of Pilar was going on.