We loved the size of the family suite, the location close to town but away from the noise. (You will need a car or tuk tuk to get around as it's at the end of a steep road). The kind staff and great breakfast and dinner options. The bed was very large and comfortable and the room had A/C (though not needed during our stay). They also have shampoo and soap dispensers in the shower (which was also great, hot water, spacious and with 3 settings) instead of single use plastic. The welcome drink and cool towels when returning from the day's excursions was also a nice touch.

The roof in the bathroom needs to be replaced. It had a leak and some mold.

What a fantastic stay we had at 3 Arch Resort Ella. The setting is beautiful, the rooms clean and well furnished. Chithrani is the most professional hostess around. She keeps a close eye on everything and is always there for you if you have a question or request. We rented excellent scooters at 3 Arch Resort Ella for a very reasonable price and because we had completely filled the tank, we were allowed to take them back with us the next day. Really very hospitable. Her husband Chaminda is in Hotelschool principle and was also at the hotel during our stay. He took us to a cooking class where we learned to make the most delicious dishes in clay pots over an open fire. We enjoyed it immensely and can highly recommend it. We were pampered from start to finish. Nothing was a problem. The breakfast in the morning was beautifully prepared and completely tailored to our wishes. Wow, we enjoyed our visit to 3 Arch Resort Ella, thank you very much for your fantastic care Chaminda and Chithrani! All the best and hope to see you soon!

We loved our stay here! Very comfortable room. Stunning property. The breakfast was delicious. Staff was extremely welcoming and friendly. I am so happy our group stayed here!

We asked for a ground floor room with little stairs for our friend with crutches. The only ground floor room had stairs to go to the bathroom. Little inconvenient but just writing this here for people in wheelchairs. It worked out overall and we all loved staying here and the staff was very nice to bring breakfast down to her room so she didn’t need to go up all the stairs to the restaurant

A lovely property in the middle of greenery. The rooms were lovely and spacious and all the staff were very kind and went above and beyond to help us. Nice filling breakfast also.

There a loads of dogs in the area and they barked all night. The windows in the property allow all the noise to come in. Kids slept but adults didn’t !!! That’s what you get I guess when being out in the wilderness more. Would be perfect if they had a pool 😊

We had one night at 3 arch resort and were very comfortable. The 2 family rooms were a great size, the view from the balcony was amazing. The staff were all very attentive and friendly. Breakfast was plentiful and good. We would definitely stay again.

The place is really calm and quiet. Rooms are very clean and tidy with spacious. Staff is very friendly.Owner Mr.Dissanayake is a very humble and helpful person always with a big smile. Definitely we will come back. Highly recommended..

This is the perfect hotel for a weekend getaway in Ella. The bed was extremely comfortable. The room was spacious and clean. The modern aesthetics were awesome. The food was good. I, especially, enjoyed the view of the Ella mountain and Namunukula. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled and easy. The best stay ever. Note, this is not a 4/5-star hotel or so, but the atmosphere is so special that it really felt like home to me. All respect for the owner who does a great job here; a true sample of excellent hospitality!

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staffs are awesome 🤩. They are very friendly. bsuper clean rooms. beautiful house. nice wive. we will definitely go back to your hotel.

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Very friendly and accommodating staff who strive to make the stay pleasant for their guests.

Slightly offbeat location

Staffs were kind, friendly and amazing. Breakfast was the best. Rooms were spacious, clean and beautiful with an amazing view. Highly recommend.