The staff were so lovely, helpful and friendly! The breakfast was great and I very much appreciated the different selection and choices! The location of the hotel was extremely convenient - right opposite the central station, therefore the accessibility to the transport system is not a factor to worry about when staying at this hotel!

One thing that could be improved would be to have bed sheets changed more often. Although once I did let the hotel staff know about this, they kindly arranged this and my bed sheets were then changed regularly during my stay.

I liked the breakfast, many options, juices, vegetables, fruits, fish, cooked and scrambled eggs, delicious cakes,.. The restaurant was really good, excellent option when it is too cold to go outside. The size of bedroom and toilet/shower room were spacious. People from front desk were always smiling and open to help you. There is a supermarket close to the hotel 3-5 minutes walking. 5 minutes walking from the train station

No frigobar in the room, but you can leave your belongings in their fridge. The liquid soap in the shower, I did not feel that was effective, little bit oily.

Breakfast selection was excellent. Range from breads, cold cuts, yoghurys etc and hot breakfast. In each 'section' there was a good choice. Our American family were very impressed.

The ventilation system did struggle to keep the room cool. Apparently the design was innovative.

The staff here are seem so happy and are so friendly, nothing is a problem. The food is excellent, especially breakfast. We had adjoining/accessible rooms and the were great. The accessible room had a wooden floor so it was easier for the chair to move around and plenty of space too.

One of the bedsheets had a stain on it. I think it probably was washed but the person making the bed would have noticed this. The accessible shower did not have a shower seat. Neither room had a window that could be opened and while there was good aircon/heating, fresh air was missing.

This hotel is nicely located in the heart of Uppsala, right next to the train station but on the quieter side. Of course one has more hotel options next to the river. But as a city in the size of Uppsala, staying next to the train station is much more practical especially when you are traveling with multiple suitcases. The river is too far away to walk with your luggage, but too close to take bus/taxi. The staff is very friendly and helpful, flexible and can accommodate for special demands. And the rooms are very standard and neat, clean and cozy. Lots of breakfast options!

Excellent choice of breakfast items. Great location. Good facilities.

The pillows! They were as soft as clouds and would be great if you didn't have a neck injury and need support. I asked if the hotel had firmer pillows but it seemed that they did not. I found a way round this by rolling 2 pillows and putting them in one pillowcase and this worked well. But... everyday when the room was cleaned, the pillows were separated and I had to perform the procedure every night!

I liked the location, cleanliness but above all I was impressed by the breakfast. It exceeded our expectations!

I didn’t like that when I asked one of the waitresses for a tea mug (don’t like my tea in a coffee mug) that she said they must be all in the dishwasher BUT when I asked another one she immediately went and got a whole bunch!! Staff need to be thought to make at least an effort instead of making up stories 😉

Good location, quiet place, very good breakfast.

We arrived on Sunday afternoon and the restaurant was closed , no food, no coffee…

The breakfast buffet was amazing, huge selection of delicious food. The breakfast is open from 7-11 so perfect for people who like to sleep in. The hotel staff were all very nice and polite. We were staying there with a 18 month old and a 4 year old. The hotel was clean and the rooms were cleaned every day. The bathroom was spacious with a bathtub. The hotel is right next to the train station - it took about 3 minutes to walk from there. It took about 10 minutes to walk to the center of Uppsala. Next to the hotel was Coop so you could buy some food easily.

The room was a bit tight for us. The crib was nice but the extra bed was a pull out sofa and it was horrible to sleep on - you could feel every spring under the mattress. When the extra bed is pulled out there is pretty much no room left. We went through our towels and we didn´t always get new towels when they cleaned. The room had no window you could open and during our last night it got very hot inside the room like the AC was off.

Loved this hotel! We got a beautiful corner room with a view over Uppsala which was amazing. The room was much larger than I was expecting and very stylish. Rooms were clean. Received a baby crib that broke but we got a new one immediately when we asked. staff was helpful and nice. The breakfast was really good with a wide selection for adults and kids. Location is excellent with just a short walk from Central Uppsala and also just right next to the train station.

Honestly can't think of anything.