Very nice comfortable hotel, good location, friendly attentive staff. We only booked bed & breakfast - but ate in the restaurant every night - great choice of lovely food at a reasonable price & lovely staff. Eating A la carte particularly suited our son who doesn't like sauces or "fussy" food & also ourselves as we can't usually manage starters as well as a big main course - so was great for all of us. Breakfasts were superb with a great choice of food also. The Appenzell Guest Card was a real bonus - allowing us lots of free travel on trains & 3 lots of cablecars. We managed a fantastic day trip to Lindau in Germany on Lake Bodensee in just over 2 hours (with 4 train changes) - which with the guest card free to St Gallen - we only had to buy a Bodensee Ticket Day Pass (Zone East) for the day for 22 CHF each with our half price rail pass. This also enabled us to return part of the way by boat.

Slightly more shelving for clothes. A kettle would have been nice (as we had one in hotel in Klosters) & a fridge.

The hotel staff were very welcoming. The breakfast was excellent with cheeses, meats, yogurts, Muesli, breads, jams, and croissants. The breakfast room had old-world charm. Staff served us coffee and tea, made to order. Had a chance to speak with other guests at breakfast.

The room was a bit small. But the view from our window was excellent, overlooking the town square where the local population (Landsgemeinde) votes in regional elections.

It was a nice weekend visit of Appenzell. The hotel is located on the main square of the city. We had a good room with a cot provided for free. The room was equipped with comfy beds, bath, wardrobe, a couple of arm chairs and a table, free WiFi. Breakfast was fresh, tasty and with many options. We had a dinner at the hotel and were satisfied with ordered dishes. If you are with small children, you could find some books, colouring books, some toys and entertaining items. Besides restaurant, the hotel has its own bakery / cafeteria, which is open all day long.

To my taste, food in the restaurant was a bit salty.

This was our second stay at this hotel, and still as good as the first time. Great location in the middle of town and only a short flat walk to and from the station. This time we got a room with the windows facing the hills and fields just out of town. These rolling hills are one of the reasons we revisited the region and it was great to be able to see them from our window. The breakfast set-up was great as before and the eggs on the Sunday were a nice bonus. Great communication in regards to getting our Appenzell Cards which made getting around the area so much easier.

One minor thing not really controllable by the hotel, but it was rather hot when we stayed and without AC it made the evenings/ sleeping a little uncomfortable. While opening the windows helped it did mean we also had to live with the noises associated with being in the middle of town.

Very convenient location, nice building design, pleasant dining area, helpful staff, nice bathroom, good breakfast, nice view out of the window, breakfast available from 7:30

-no fridge in room, it should have at least a small one -bin somewhat small -eggs need to be ordered separately rather than taken from location as some waitresses mistake fried and cooked eggs at least if you ask in english - pillow is strange, it adapts to your head I did not like it -instead of placing items for sale in a buffey which confuse, they could put some bacon/eggs/sausagges facilities

Loved this hotel and town. It far exceeded our expectations. The staff, room, and breakfast and lunch were all wonderful. The manager (or maybe owner) was on site and very personable. I would without doubt recommend this hotel to others and will be staying here when I return to Appenzell. I honestly hated to leave.

Can't think of anything at all.

The hospitality and service provided by Hotel Appenzell exceeded our expectations. They accommodated our special requests as we travelled with our infant. Their rooms were very spacious and well maintained. The staff were always there to make us feel comfortable throughout our stay. Excellent breakfast and I would definitely recommend to stay at this property for its location and service.

Staff welcome guests with genuine warmth, The check-in process is swift and hassle-free. The hospitality and service provided by Hotel Appenzell exceeded our expectations. We had to observe a fast, and the staff went out of their way to arrange everything for us at night.

Great location in the center of Appenzell, within walking distance to everything. The staff was great and very helpful. Breakfast was good with the usual options. Our room was comfortable with extra details like fresh fruit and treats on the table.

Nothing comes to mind.

This was a classic Swiss hotel with gorgeous architectural details. The cafe food was very good for both breakfast and dinner. The staff were very friendly and helpful. The hotel is located in the center of Appenzell town and convenient to all walkable areas.

The room was comfortable, but a little noisy above the active restaurant at night. No a/c which could cause issues in the heat of summer.