Beds were very comfy, hotel was really clean and very new. Check in was nice and easy. Free coffee and tea, and breakfast is offered for a fee. We took advantage of the free parking nearby (a 5 min walk), which was easy to use once you got the hang of it. Location is near the big Taichung Park, which is great to walk through in the mornings. Also near lots of food, including the shopping avenues closer to the main train station, and also north of the park (2 night markets). Room also provides a sightseeing map of the area around the hotel (Chinese only). There is an elevator, so no need to lug baggage up to higher floors. Staff is happy to keep baggage while you explore the city. Bathroom water pressure was great, and water got hot very quickly. Beds are hard in a good way, and quite comfortable. There is are convenient power outlets next to the beds. Great blackout curtains. Room is very soundproof - I didn't hear the neighbors at all during my stay. Wifi was nice and strong.

Location is next to a casino (if you care about that). It is a little bit far from the main train station (about a 15 min walk), just too far to be comfortable with a lot of luggage. We turned the AC on the first night, then shut it off on the second day. When we returned, the room smelled distinctly like sewage. We turned on the AC again, and it filtered back out - just FYI. There isn't a lot of space for toiletries storage in the bathroom. Note that some of the locations noted in the sightseeing map are no longer open.

The staff was really friendly and always ready to help. There was free coffee and water in the reception area. The room was great and equipped with everything we needed.

The breakfast was not too good. It was just choosing from some meals and in the morning picking it up from the reception and eating it in the room, where there was no designated space for this.

Very friendly and helpful staff, easy checkin and offered to store luggage after checkout. Coffee at reception. Location. Room was clean and tidy and large enough.

Breakfast was not great and did not vary through the stay, with only cold tea or Soya milk. Better to take the free coffee from reception.

Great place to stay with kids! They loved the play area set up in our room. You can tell the toys are well-used, but that didn't bother my littles. They do provide a crib but the mattress was uncomfortable so I used our portable crib instead. Breakfast is at a cafe right next to the hotel, but it was salad and noodles. Tasted okay, but not what we were expecting. Wouldn't necessarily pay extra for it when there are excellent Taiwanese breakfast places nearby. Good location nearby key tourist sites. Beds weren't terribly comfortable, but nothing to complain about. Overall enjoyed our stay and the kids area made it all worth it!

The parking situation is a bit annoying. It's a parking garage about a 5 minute walk from the hotel. The hotel will provide you with a hand written note that you give to an attendant to exit the garage without paying. When we were trying to leave, there was no attendant. It took 40 minutes to figure out who to give the note to in order to exit the parking garage, and my husband speaks fluent Chinese. It would have been better if we had used public transit.

It seemed that the hotel had been renovated. It is not easy to find a triple room in Taiwan. But they provided us with a triple room where we could take a good rest. We loved the beds, couch and Smart TV. Breakfast was a nice light meal. The staff could speak some Korean language, which was so impressive to us. The car parking was so convenient because we could park a car at a nearby parking building for free. In conclusion, this is a nice hotel if you have 3 members.

Nothing

Actually, there are almost no complaints about the place: clean space, enough amenities, friendly English speaking personnel, good location. They also provide bikes (but not very comfortable if your height is more than 180 cm).

Breakfast - better not to include it: it's only a sandwich with no choice of drinks. And the quality of the sandwich is far from good. It may suit only if somebody wants to eat a lot of bread: one part of my sandwich was tasty and the second contained no filling, only bread. And a slight warning: do not wait until the exact checkout time - only one elevator which can carry 4 persons will lead to wait 10-15 minutes if you live somewhere on the 5th or 6th floors.

Staff was super friendly, breakfast nextdoor was included, 50% vegetarian options, so that was nice! The location was good, we spent two nights here to avoid the typhone in Kaoshiung. Later we stayed in a hotel in the centre.

The neighbourhood is a bit poor and dirty, the hotel felt a bit out of place. But for a stay close to the trainstation this is highly recommended.

Staff very friendly. Room very clean. Nice location. Highly recommend!! ❤️✨✨

The entrance to the parking building is quite narrow (7F-13F), but it's understandable since it‘s a shopping mall parking lot.

Very comfy, clean and spacious room, overall very strategic location.

Occasionally there will be PR girls around

Great location, had rates that included parking and staff was extremely friendly and even helped us carry luggage to our room. Room was very clean and hotel lobby was modern.

Breakfast was a bit simple, would probably not add on in the future.