HOTEL COZZI Ximen Tainan is a fantastic choice for families, offering an excellent array of kid-friendly facilities. The outdoor electric cars and track train were absolute highlights for my children—they simply couldn’t get enough! The rooms were spacious and comfortable, making our stay very enjoyable. Plus, the hotel's central location in Tainan makes it incredibly convenient for exploring local attractions and enjoying the city’s famous food scene. Another bonus is the ample parking spaces, which is a big plus for those traveling by car.

The elevator management needs serious attention. During check-out time, the elevators were constantly full, making it nearly impossible for guests to go downstairs. Many people had no choice but to ride the elevator up first before they could finally descend. This is particularly inconvenient for families with luggage, elderly guests, and small children. A structured check-out system (perhaps based on room numbers) or an elevator rotation strategy could help mitigate this issue. Additionally, this raises concerns about evacuation efficiency during emergencies like fires or earthquakes.

Very big clean comfortable rooms. Breakfast selection is amazing. Beds comfortable. Rooms are quiet. Staff are fantastic and helpful

Pillows are way too large and puffy so neck gets sore. Gym has no weights. Bit pricey. There is a live music show at the back of hotel where there are events held. You can hear the loud music from your room. It’s next to large department store. But if you want to find small eats on the street it’s not that close. Prepare to walk ten minutes and have to understand a map

Beyond our imagination! Right outside the reception, there is a big playground which offers free electric cars ride and train rides for kids of all ages. My son loves the train ride and the electric cars and the tv with which he can watch YouTube. The decorations are all kids friendly. The hotel upgraded us to the cartoon room for free which is spacious cozy and lovely. Buffet breakfast offers a wide variety of choice. Right next to the hotel are shopping malls which got a great food court of all types of food in the basement. We travel to different places by Uber which is very reasonably priced. It is also walking distance to a few tourist spots though may be a bit long distance for young kids but fine for adults.

Nothing

Cleanliness, amenities, kids play areas, size of the room was amazing, drinks in the fridge. Staff was super nice and helpful. The adult lounge was a great place to relax while the kids drove power wheels outside.

The lobby music was a 3-minute loop, it got tiring when waiting for the kids. A/C in the room was underpowered, it took at least 3 hours to cool the room to the target temperature. Comforter was too hot, should have been less thick or more breathable.

During the two days we stayed we had to work remotely, the desk and power outlet is perfect, also the desk is long enough to accommodate two people. I asked the front desk if we can get one more chair, they delivered an additional chair to us immediately, thanks for the great support! Location is good, we were able to walk to Mid-West District for food hunt. There is shuttle from Taiwan High-speed Rail station. This hotel seems very suitable for families with kids, we don't have kids but did not feel bothered as well.

The air quality in the entrance area seems not that good

Very child friendly environment and the Christmas tree in the lobby was a bonus. Very good selection for breakfast. We had a room with 2 double beds and the room was a good size.

Had some noisey neighbours watching loud TV late at night (2 am) and also making lots of banging noises from the floor above, despite the hotel being aimed at for children/families so there will most likely be children sleeping (in my case a 11 month old baby). Perhaps guests should be asked to keep noise down after a certain time given the environment. There's not much else to do in the area before 11am since shops don't open until then.

Most suitable for family with small children but also for short business trips. The rooms, amenities and especially the facilities were perfect for our 2 year old boy. It literally had everything he loves - trains, cars, slides, sandbox. Stayed in a double. Spacious rooms, spacious outdoor area, an easy to use laundry, and helpful staff all located a short walking distance from the department store. Breakfast was wonderful. Had lots of vegetarian options which not every hotel can accommodate, so it was appreciated. Stayed only one night but didn’t have to really leave the hotel at all. They provided everything a small family like ours needed for our stay.

Unfortunately the gym treadmill was out of order when we stayed so my wife wasn’t able to get a run in. Wish breakfast experience could be a little longer. With only an hour, felt like we were rushing to eat, especially when traveling with a toddler; everything slows down and feeding kids can be time consuming.

Located in downtown Tainan, West Central District, which area has much famous street food. The room was big, cozy, and quiet. The breakfast had much variety of options, must try their fresh beef soup. The hotel offers convenient covered parking.

The entrance is not very noticeable. Elevator no air-con. The hotel is overpriced and not worth.

Front desk staff really welcoming and helpful. I was particularly appreciative of all their support with sorting taxis to the conference I was attending as well as a structured day trip

Very nice rooms, good breakfast choices and good location. Great for kids, staff helpful. Nice amenities

The gym equipment was missing weights. The treadmills were okay but not great.