The room are spacious. I booked 1 family room (1 king bed and 1 single bed) for my parents and 1 deluxe twin beds for myself. Breakfast are delicious too and they provide halal breakfast (but i feel a bit suspicious with the sausages they serve in the fried rice - i didn't eat that btw) They have swimming pool (i didn't check it out since too tired after spending the whole day driving here and there with my parents). This hotel also have gym for their guest to use it (didn't check it out either). This hotel are so quiet at night (which i love the most). No loud music from karaoke or lounge.

No elevator from the ground floor, elevator start from 1st floor. But they have staff that can assist us, bring our luggage to the reception counter during check in and check out time. Limited tv channels. But it don't really bother me. I went to hatyai not to watch tv all day inside of my room. So no big issue. They only provided free water bottles, coffee, creamer and sugar for the complimentary beverages. No option for tea (again, not a big issue since we had our breakfast at the hotel restaurant).

Clean

Location and people or gangsters in the front of the hotel is was scared me and my daughter. Also some group of man drinking in the front of hotel. It’s was bad.

The room was huge! Air conditioning worked well, nice little balcony, lift for luggage and staff were so helpful. We didn't have Thai Baht for our deposit and thankfully they accepted Malaysian Ringgit instead. The in house restaurant is also superb and the concierge very helpful!

Nothing to fault here - the pool was out for maintenance which was a shame but understandable and I think may have been catered for with a discounted price anyway. The location is also a bit far out to walk into town itself but a grab in only cost 60 baht.

Nice room and clean ....thank you

New n clean

The bed got mites bite my kids , already feedback to the staff ,hope can improve

Room is clean, cozy and spacious for our triple family room. The room and hotel design is simple and modern concept. We love it. The hotel provide different choices for 3 days breakfast included local dishes and international breakfast too. The hotel staffs is helpful and friendly too. Its not located in the city center but if you like more quiet and not so crowded place, it will be your 1st choice. The location is easy to access to city center too.

- good space - Staffs were really nice and polite

- Some dust and hair on the floor

1. the room was spacious. 2. location strategic but not to crowded at night suitable bring baby. 3. the hotel environment was nice and cozy 4. staff very helpful. can speak malay. male staff dont know what his name.

balcony from my room full of birds. cannot open the sliding door. the feathers keep entering room.

✅ staff was very friendly, wont let us bring our bag ourselves. helped to carry our bag whenever possible ✅ receptionist help to find halal food as during hari raya haji all halal restaurants were closed ✅ room were spacious, cleaned, comfy pillow ✅ bathroom were spacious and clean ✅ daily housekeeping was excellent, ✅ hotel vibes were chill and fun. love the vibes ✅ located close to main attraction ✅ hotel compound felt safe and secured

⚠️ bed mattress should be replaced ⚠️ low shower pressure ⚠️ im scared of dogs (they have dogs taking care of the hotel compound) they were well behaved and cute but im still scared😭🤣 ⚠️ refrigerator was making scary sound of knock knock🤣 but was fine for me when finding out it was just a refrigerator

awesome stay! Oklah staffs were friendly and helpful. plus point for the bidet in the toilet. Breakfast options are wonderful plus it's halal, they do display the halal certificate. Keep it up!

iron and iron board need to be requested, and it allows for 30 minutes usage. May consider to have one in each room for the convenience of the customers. Abit further from the 711 but its okay, need to buy before going to the hotel.